Job Description

Job Title:

Automotive Service Advisor / Writer

Location:

1079 Hog Mountain Road, Watkinsville, GA 30677

Job Overview:

This brand-new state-of-the-art facility is scheduled to open in November 2025. Interviews will begin in October 2025. Compensation Guarantees Available during initial opening. Amazing Opportunity to help create the culture and brand of one of the premiere Automotive Service Organizations in the country opening in Watkinsville, GA. Come and be part of something very special in the automotive industry.

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest we serve
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications
• Work together as a team and assist other employees as needed
• Other duties as assigned

Qualifications

Qualifications:

• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

A Personal Message from the Owner – Join Us in Building Something Great in Watkinsville

After 30 years of leading large teams and building high-performing, people-first cultures in major organizations, I’m excited to bring that same passion and experience to this new chapter with Christian Brothers Automotive in Watkinsville.

My mission is simple: to create a workplace where team members feel valued, supported, and inspired. I believe in helping people grow—professionally and personally—and I’m committed to fostering an environment that is positive, fun, energetic, and rewarding.

If you’re looking for more than just a job—if you want to be part of a team that works together toward a shared mission, where your contributions matter and your growth is a priority—then I’d love to talk with you.

Christian Brothers is an exceptional organization, and we’re ready to do great things in Watkinsville. Let’s build something amazing together.

— Owner, Christian Brothers Automotive Watkinsville

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.