Automotive Service Writer

Midas BONINI

Automotive Service Writer

Orlando, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Training & development

    Bonus based on performance

    Competitive salary

    Free uniforms

    At Midas we are dedicated to providing quality services to vehicles, diagnosis and repair utilizing years of automotive repair experience.

    We are looking for Automotive Service Advisor to join our team! If you have strong customer service skills and have management experience in the automotive service needs.

    Responsibilities

    As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

    Greet and assist customers with service requests

    Deliver exceptional customer service while listening and consulting customers

    Following up with customers, services requested, estimated completion times etc.

    Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

    Deliver and discuss pricing estimates with customers as well as promoting shop service specials

    Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed

    Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

    Maintain inventory counts (oil, oil filter and tires)

    Overall cleanliness and organization of the facility

    Other duties as assigned

    Qualifications

    A minimum of 2 years of store or service manager experience (Midas, Firestone, Pepboys, Tire Kingdom, Goodyear, Mavis, Meineke, etc)

    General automotive knowledge

    Excellent customer service disposition

    Good communication skills

    Leadership ability

    Team building skills

    Ability to work a flexible retail schedule including weekends

    Valid driver’s license