Automotive Service Writer

Midas CHATTANOOGA 3327

Automotive Service Writer

Chattanooga, TN
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Training & development

    Vision insurance

    We are looking for automotive service writer to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. Experience with fleet. Midas is committed to training our associates and promoting from within the organization.

    Responsibilities

    As a Midas automotive service writer, you will direct all automotive and general service technicians in the operation of the shop, including:

    Deliver exceptional customer service while listening and consulting customers

    Following up with customers, services requested, estimated completion times etc.

    Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

    Deliver and discuss pricing estimates with customers as well as promoting shop service specials

    Maintain inventory counts

    Overall cleanliness and organization of the facility

    Other duties as assigned

    Qualifications

    A minimum of 3 years of store or service writer experience

    General automotive knowledge

    Excellent customer service disposition

    Good communication skills

    Leadership ability

    Team building skills

    Ability to work a flexible retail schedule including weekends, evenings and holidays

    Valid driver’s license