Porcelli’s Auto Center – West Warwick, RI Full-Time
Porcelli’s Auto Center is looking for a Shop Foreman / Production Manager.
We are looking for someone who can help us run the day-to-day flow of the shop, lead technicians, solve problems, and perform quality assessments at every step — while still being willing to jump in and get their hands dirty when needed.
What You’ll Do
Be responsible for the daily workflow and production of the shop (with clear targets and weekly goals)
Coordinate work between technicians, body, paint department, estimating, parts, and office staff
Help assign and prioritize work to keep vehicles moving efficiently
Monitor repair progress and identify delays or problems early
Lead daily full team meetings
Assist with repair planning, troubleshooting, and quality control
Perform light body or repair work when needed to help keep production moving
Help ensure vehicles are repaired properly and ready for delivery
Assist with customer intake and reviewing customer concerns
Communicate with customers regarding repairs, timelines, or next steps when needed
Assist with estimating or appraisal-related tasks when appropriate
Deliver completed vehicles or support customers when needed
Help hold the team accountable for quality, productivity, and communication
Who We’re Looking For
We are looking for someone with significant automotive experience who understands how a busy repair shop operates.
You may currently be a:
Shop Foreman
Lead Technician
Body Technician
Estimator or Appraiser
Production Manager
Assistant Manager
Service Manager with strong technical experience
What matters most is that you have strong automotive knowledge, can lead people, communicate well, and are willing to jump in wherever needed.
Qualifications
Significant professional automotive repair experience
Hands-on technician, body repair, or collision experience strongly preferred
Ability to understand repair orders, estimates, and repair procedures
Experience supervising or directing technicians preferred
Strong organizational and problem-solving skills
Comfortable communicating directly with customers
Ability to manage multiple priorities in a fast-moving environment
Strong attention to quality and safe repair practices
Estimating, appraisal, or collision repair experience is a major plus
This Role Is a Great Fit If You...
Like being involved in the operation rather than managing from behind a desk
Take ownership when something is slowing production down
Are comfortable helping a technician one minute and speaking with a customer the next
Are willing to pitch in when the team needs help
Understand how to keep a shop organized and productive
Want more responsibility and an opportunity to help lead a growing operation
Why Porcelli’s Auto Center?
Porcelli’s Auto Center is a family-owned automotive repair business that has been serving Rhode Island since 1987.
We continue to invest in our people, equipment, training, and repair processes, and we are looking for someone who wants to become an important part of our leadership team.
This is an opportunity for an experienced automotive professional to step into a key role, help shape how the shop operates, and have a real impact on the success of the business.
Compensation: Competitive and based on experience with bonus structure based on performance Schedule: Full-time Location: West Warwick, Rhode Island
If you have strong automotive experience and are looking for a hands-on leadership role where you can make a difference every day, we’d like to hear from you.