Automotive - Customer Service Rep

MIDTOWN TIRES

Automotive - Customer Service Rep

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Vision insurance

    Job Overview

    We are seeking a dependable and detail-oriented Customer Service Rep to support daily operations at our automotive service facility. This role is essential to maintaining a clean, safe, and welcoming environment for our customers and staff.

    Key Responsibilities

    Greet customers professionally and assist with basic customer service needs

    Maintain cleanliness of the shop, waiting area, restrooms, and exterior grounds

    Move vehicles safely around the lot and into service bays as needed

    Perform light janitorial and facility maintenance tasks

    Assist technicians and service advisors with general support duties

    Ensure shop appearance meets company standards at all times

    Follow safety procedures and company policies

    Handle phone calls, emails, and in-person inquiries

    Support daily administrative and operational tasks as needed

    Qualifications

    Reliable, punctual, and hardworking

    Positive attitude and willingness to help where needed

    Ability to multitask and stay organized in a busy environment

    Basic computer skills (POS systems, scheduling software, email)

    Valid driver’s license (required)

    Ability to stand, walk, bend, and lift up to 50lbs.

    Previous porter, janitorial, or customer service experience is a plus (not required)

    What We Offer

    Steady hours and consistent work

    Friendly, team-oriented environment

    Opportunities for growth within the automotive industry

    Training provided