Benefits:
Bonus based on performance
Competitive salary
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Automotive Service Advisor
MotorCar Doctors – Beaverton, OR Monday–Friday | No Weekends
MotorCar Doctors is looking for an experienced Automotive Service Advisor to join our team.
We are a well-established, independent auto repair shop serving the Beaverton area since 1995. We are not trying to be a dealership, a chain store, or a high-pressure sales floor. We are a professional repair shop built around clear communication, quality repairs, strong customer relationships, and a team that actually works together.
We are looking for someone who has service advisor experience, enjoys helping customers, communicates well on the phone, and can keep a busy shop day organized without making it weird. Cars break. Customers worry. Phones ring. Technicians need answers. The right person can keep all of that moving calmly and professionally.
What You’ll Do
As a Service Advisor, you will be the main connection between our customers and our technicians. Your job is to help customers understand what their vehicle needs, keep them informed, and make sure the repair process runs smoothly.
Responsibilities include:
Answering phones and helping customers schedule appointments
Greeting customers and building trust from the first conversation
Writing repair orders accurately
Communicating customer concerns clearly to technicians
Reviewing digital vehicle inspections, photos, notes, and recommendations
Explaining inspection results and repair recommendations to customers
Preparing estimates and getting customer authorizations
Keeping customers updated throughout the repair process
Coordinating with technicians and the shop team to keep work flowing
Helping maintain a professional, organized front counter
Following up with customers and helping create long-term relationships
What We’re Looking For
We are looking for someone who is dependable, organized, and good with people. Automotive experience matters, but attitude and communication matter just as much.
A good fit would have:
Previous automotive service advisor experience preferred
Strong phone and customer communication skills
Basic automotive knowledge and the ability to explain repairs clearly
Good computer skills and comfort using shop software
Ability to stay organized in a busy environment
Professional appearance and attitude
Strong follow-through
A team-first mindset
Ability to build trust without high-pressure sales tactics
Why Work With Us?
MotorCar Doctors has been part of the Beaverton community for decades. We are a small, established shop with modern systems, digital inspections, and a team that cares about doing the job right.
We offer:
Monday–Friday schedule
No weekends
Established local shop with a strong customer base
Modern digital inspection process
Professional work environment
Supportive team atmosphere
Opportunity to grow with the company
Additional advisor coverage so one person is not carrying the whole front counter alone
For the right long-term person, there may be future growth opportunities, including possible equity or ownership path
Pay
Competitive pay based on experience.
Suggested CareerPlug line: Compensation will depend on experience, performance, and fit for the role.
Schedule
Monday through Friday. No weekends.
About MotorCar Doctors
MotorCar Doctors is an independent auto repair shop in Beaverton, Oregon. We have been helping local drivers since 1995 with honest diagnostics, quality repairs, and clear communication. Our goal is simple: take care of the customer, take care of the car, and build relationships that last.
Drive well.