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Sales Development Representative

A

Ava

Sales Development Representative

San Francisco, CA
Full Time
Paid
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  • Responsibilities

    Job Description

    Company Description WE WANT TO RADICALLY IMPROVE HOW WE HUMANS COMMUNICATE WITH EACH OTHER. OUR FIRST STEP AT AVA IS TO EMPOWER 450M DEAF AND HARD-OF-HEARING PEOPLE TO LIVE IN A FULLY ACCESSIBLE WORLD.

    Every day, millions of people are excluded from conversations because they cannot hear what others say well. Our CEO Thibault grew up in a Deaf family & witnessed firsthand how the world was not accessible for them. Together with our CTO Skinner — deaf since age 2 — Thibault co-founded Ava to make live captioning of conversations as easy as turning on captions on TV.

    Our small but fast-growing team has reinvented AI-based speech recognition technology to be in service of people who need it the most. We dream of a 24/7 accessible world, without any communication barrier.

    Job Description Why this Role?

    • SELL A PRODUCT THAT REALLY CHANGES LIVES ON A LARGE SCALE: How often do you hear about apps that make people cry with joy? It's really special when users tell you your product has changed their life. It is a unique opportunity to be able to meaningfully improve the lives of 100,000s of people around the world - and we have only just started to scratch the surface!
    • WORK WITH SOME OF THE BEST PEOPLE IN THE WORLD: We have an incredibly talented and passionate team that is a lot of fun to work with. We're still super small and have already accomplished more than most teams 10x our size. Our interests are very diverse — and we love to mix them into our every day work-life balance.
    • HELP BUILD THE FOUNDATIONS OF SALES AT AVA: As an early member of our sales team, you'll be instrumental in helping define our sales motion. Help us optimize our processes based on your prior experience, while building on top of our foundations and market knowledge.
    • MEANINGFULLY SHAPE THE FUTURE OF ACCESSIBILITY: As you engage with users, you'll gain insights to help us serve them better — and work with product to inform what we do next. Your voice carries the most weight when we decide what to build next.
    • JOIN US AT AN INCREDIBLE TIME: We're well-funded and hit product-market fit, which gives us a huge green field to work with. You'd join at the perfect time to shape what we build and how we grow, so we can create a more inclusive world.

    So... what will you do as a B2B Builder at Ava?

    • Develop new B2B customer relationships by engaging inbound and outbound prospects and conveying Ava's value proposition.
    • Schedule qualified leads for demos with an Account Executive, making sure the right information has been extracted and that they are excited.
    • Collaborate with the CS team to make sure you are capturing all the high potential B2B leads.
    • Partner with the Account Executives to ensure a seamless customer experience.
    • Manage a pipeline of inbound and outbound prospects, diligently documenting and tracking communication in our CRM.
    • Be the thoughtful voice of our business clients — organize their feedback to help develop a product that answers their needs.
    • Investigate and recommend changes that will impact the lead to demo conversion rate. Share best practices with colleagues.

    Qualifications You'd be perfect for this role if:

    • You have 6-12 months of experience in business development, sales development, or both in a SaaS start-up.
    • Hunting and cold outreach are your jam, whether that means sending an email, picking up the phone, or popping into the prospect's office.
    • You are a relationship-building master, you're curious and know how to draw information out of people in a very genuine and natural way.
    • Your creative messaging and out-of-the-box approach compels prospects to express interest and engage in conversation.
    • You are tenacious and coachable, willing to continue trying from different angles to make sure you reach your desired result!
    • You are characterized by your friends and colleagues as a hustler. You thrive in ambiguity and do things that might feel uncomfortable.
    • You are really well organized and have no trouble juggling many projects at once. You have experience with working many leads in parallel, the more the merrier.
    • You're patient, warm, and well mannered. Kindness is key.
    • ✨ Bonus: You know or are familiar with (even just the basics of) American Sign Language and would be enthusiastic to learn it to help customers

    Additional Information All your information will be kept confidential according to EEO guidelines.