The Vendor shall be responsible for providing qualified candidates to:
- Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365
- Resolve computer problems
- Image computers using a variety of methods
- Install and perform minor repairs to computers and peripheral equipment
- Set up equipment for employee use
- Maintain records of daily hardware installations
- Perform DoD wipe of surplus equipment
- Update/create documentation and processes
Required Skills
Required Experience