The Vendor shall be responsible for providing qualified candidates to:

• Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365
• Resolve computer problems
• Image computers using a variety of methods
• Install and perform minor repairs to computers and peripheral equipment
• Set up equipment for employee use
• Maintain records of daily hardware installations
• Perform DoD wipe of surplus equipment
• Update/create documentation and processes

Required Skills Required Experience