CONTRACT: 10 MONTHS 

PAY RATE: $ 18 PER HOUR ON W2 

LOCATION: CHARLESTON SC 29406

NOTE - THIS IS A DRIVING POSITION MUST USE OWN VEHICLE( MILEAGE WILL BE COVERED) AND PASS MOTOR VEHICLE CHECK.

DESKTOP SUPPORT ANALYST I IS RESPONSIBLE FOR PROVIDING FIRST LEVEL SUPPORT TO USERS OF VARIOUS DESKTOP APPLICATIONS SUCH AS MICROSOFT.  ABILITY TO MULTI-TASK AND SUPPORT HIGH LEVEL OF TROUBLE SHOOTING USER ISSUES VIA TELEPHONE AND REMOTE APPLICATIONS

 PROVIDE TECHNICAL SUPPORT ON OPERATIONAL OR MAINTENANCE ASPECTS OF SYSTEM EQUIPMENT.            DIAGNOSE MECHANICAL, HARDWARE, SOFTWARE AND SYSTEMS FAILURES, USING ESTABLISHED PROCEDURES.           BASIC TECHNICAL UNDERSTANDING OF WI ¿ FI NETWORKS, SWITCHES AND ROUTERS.           PERFORM REMOTE, ON-SITE OR IN-HOUSE SERVICING AND/OR REPAIR OF COMPANY PRODUCTS/SERVICES.          TOSHIBA LAPTOP RUNNING WINDOW 7, MICROSOFT OFFICE 2013, INTERNET EXPLORER 11          WYSE THIN APPLIANCE USING CITRIX          SIGNATURE CAPTURE DEVICE          RECEIPT PRINTER          CORDED SCANNER          NETGEAR/ARUBA ROUTER

AVAILABLE TO WORK A FLEXIBLE SCHEDULE (INCLUDING DAYS, NIGHTS, WEEKENDS AND HOLIDAYS).           MUST HAVE VALID DRIVER'S LICENSE, THREE CONSECUTIVE YEARS OF ACTIVE DRIVING HISTORY, SUCCESSFULLY COMPLETE DRIVER'S SAFETY TRAINING, AND OTHERWISE COMPLY WITH  DRIVER SAFETY POLICY AND GUIDELINES.          RELIABLE TRANSPORTATION AS NEEDED TO MOVE BETWEEN SITES THROUGHOUT THE DAY AS NECESSARY

BASIC QUALIFICATIONS:          HIGH SCHOOL DIPLOMA OR EQUIVALENT          ONE YEAR TECHNICAL SUPPORT EXPERIENCE           ONE YEAR CUSTOMER SERVICE EXPERIENCE

FOR QUICK RESPONSE,CANDIDATE CAN ALSO SEND THEIR UPDATED RESUME TO    AMAN.M@AVCEND.COM

Required Skills Required Experience