General Summary: The Broadband Technician position exists to perform the cut oererverof new services being provided on VzX Broadband and SONET network. Essential Duties and Responsibilities: • Handle all pre-test and field test on all VzX products assigned with little supervision. • Provide a professional quality installation to insure VzX is delivering a positive Customer Experience. Owns all aspects of the installation including initial and follow-up communication with the customer. • Handle all pre-test and field test on all VzX products assigned without any supervision. • Perform moderate level activation of broadband products including everything EoC and EoS and above including DS3 and SONET services. • Map moderate Broadband cross connects in the VzX network—Sonet and Ethernet • Perform moderate level router configuration on Broadband switching platform. • Perform line by line provisioning CPE0Cisco, Adtran, and Accedian NID. • Perform basic activation of VPLS0 Virtual Private LAN Service product. • Perform Ethernet layer 2 and Layer 3 testing and troubleshooting. • Familiar with NAC operating procedures, processes, and OSS system. Minimum Qualifications Education: Bachelor’s Degree in a technical field preferred or equivalent work experience in the activation, troubleshooting and implementation of large scale, multi-location and platform networks. Licensures: Relevant vendor certifications preferred: CCNA, Ciena Carrier Ethernet, JNCIA/S/P, Adtran, Hatteras, Nortel, Infinera, XO BGP 101/2, etc. Relevant Work Experience: 4-5 years of working experience in a Broadband Activations Environment. Knowledge, Skills and Abilities Basic Computer Skills Required? Yes Software • MS Office • Centest • Spirent • Nettest • Net Analyst Hardware • Extensive knowledge of CPE including routers, switches • DACS Cerent Cisco Catalyst Switch Adtran TA5000 Hatteras Ciena 311V Positron Huaweii Cisco 454 Optera 5200 AES- Aggregated Ethernet Switch MCR/CHR/CLR Accedian NID Fuji
Databases • Remedy • TBS Operating Systems • Knowledge of at least 1 proficiency Cisco, Junos, Infinera, Ciena Core Director, Nortel Optical Networking Other Job Specific Skills • Command Line Interface experience of: Cisco Routers, Nortel, Ciena, Adtran • Some knowledge of IP Standards/Protocols, BGP, IPv6 • Must be very knowledgeable in at least 3 of the following XO products and services below: DIA Virtual Private LAN Service (VPLS) Ethernet Private Line Ethernet Hub Private Line Wavelength • Must be knowledgeable and fully proficient in VzX system reporting • Knowledgeable of enterprise connectivity methods including Wavelength, VPLS, SONET, Private Line, and Ethernet • Knowledgeable of CPE including routers, switches • Strong organizational, administrative and time management skills. • Strong analytical/quantitative skills. • Strong attention to detail and systems knowledge. • Familiar with VzX/NAC operating procedures, processes, and TBS system. • Knowledgeable of IP networking and sub-netting (including some enterprise routing protocol BGP).
Required Skills Required Experience