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Network Consulting Engineer - II

Ipsos North America

Network Consulting Engineer - II

National
Paid
  • Responsibilities

    At Ipsos, we make market research work. We know numbers. We understand people. And we succeed in delivering results. That’s why so many of the world’s leading brands and organizations look to us for their research needs.

    Operating in over 80 countries, we’re a global leader in survey-based market research and one of the fastest-growing and most successful firms in the business. Our research focuses on five areas of specialty – advertising, marketing, public opinion, loyalty, and media – and our work focuses on our people and our clients.

    Sound like the right place for your career? Share our passion. Share our success. And join us in being proud to be Ipsos.

     

    PROJECT MANAGER

    IPSOS RETAIL PERFORMANCE

    TORONTO, ON

     

    POSITION SUMMARY

    The role of the Project Manager is to execute and deliver projects according to strict deadlines imposed as part of the Project delivery process and captured within the statement of works (SoW) or Purchase Order and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Project Manager will also oversee quality control throughout its life cycle.

     

    KEY RESPONSIBILITIES

    • Responsible for managing the client’s service delivery for all projects including installations, repairs and audits, including meeting with the client to deliver service reviews on these aspects.

    • Responsible for managing the project from inception (opportunities) through to delivery, including client reports, following company project management methodology. To include the post-installation to client reporting phase with particular reference to data anomalies.

    • Work closely with client management to understand the business requirement for the project, developing effective working relationships and ongoing management processes for the project.

    • Estimate the resources and participants needed to achieve project goals.

    • Creation of any project plans, where appropriate, and the regular updating and communication where necessary.

    • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

    • Setting and managing client expectations on project deliverables.

    • Main point of contact for all third party installation and support sub-contractors

    • Work with the chosen local third party installation and support provider to arrange site visits, site permits and out of hours visits where required.

    • Actively manage the resolution of risks and issues.

    • Plan, schedule and track project timelines and milestones using appropriate tools.

    • Proactively manage changes in project scope using the correct processes, identify potential crises, and devise contingency plans.

    • Motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.

    • Administration of the delivery support helpdesk for remote connectivity checks.

    • Ensuring the project is running to cost and invoiced as necessary in line with process and expectations, gaining ATP or PO’s where needed.

    • Build, develop, and grow any business relationships vital to the success of the project.

    • Build, develop and grow Client relationships to encourage business growth.

    • Escalating issues to senior management as required.

     

    IDEAL CANDIDATE HAS THE FOLLOWING SKILLS & EXPERIENCE

    • Technically competent with various software programs, such as Microsoft office.
    • Experience at working both independently and in a team-oriented, collaborative environment is
    • essential.
    • Can conform to shifting priorities, demands and timelines through analytical and problem-solving
    • capabilities.
    • Flexible during times of change.
    • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and
    • other departments.
    • Ability to bring projects to successful completion.
    • Strong written and oral communication skills.
    • Strong interpersonal skills.
    • Must be able to learn, understand, and apply new technologies.
    • Customer service skills an asset.
    • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
    • Able to show international and diversity sensitivity.
    • Understands billing procedures and has the ability to negotiate with suppliers.
    • Experience in managing clients against SLA’s.

     

    IPSOS MAKES A DIFFERENCE/HOW TO APPLY

    Ipsos is committed to equity in employment and in providing a workplace environment that treats all employees with respect and dignity. We are committed to providing equal opportunity to all staff and applicants.

    Interested in joining a premier organization committed to satisfying our clients beyond their expectations? Please submit a detailed resume that demonstrates you have the experience and abilities we are seeking by submitting an application with your resume online (link provided below). Those interested are encouraged to apply as soon as possible.

    We thank all applicants; however, due to the volume of applications, only those short-listed for an interview will be contacted.

    No phone calls please.

     

    #LI-SL1

    Required Skills Required Experience