FIELD COMPUTER TECHNICIAN - Sacramento CA 95815

Avacend, Inc.

FIELD COMPUTER TECHNICIAN - Sacramento CA 95815

Sacramento, CA
Full Time
Paid
  • Responsibilities

    LOCATION: Sacramento CA 95815

    Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Bachelors Degree or equivalent. 1-2 years related work experience.

    THIS IS A DRIVING POSITION MUST USE OWN VEHICLE AND PASS MOTOR VEHICLE CHECK.

    Position Summary

         Provide technical support on operational or maintenance aspects of system equipment. 
    
         Diagnose mechanical, hardware, software and systems failures, using established procedures.
    
         Basic technical understanding of WiFi networks, switches and routers.
    
         Perform remote, on-site or in-house servicing and/or repair of company products/services.
    
         Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11
    
         Wyse Thin Appliance using Citrix
    
         Signature Capture Device
    
         Receipt Printer
    
         Corded Scanner
    
         Aruba Router
    
    
    
    

    Required Skills Required Experience