LOCATION: Sacramento CA 95815
Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications. Bachelors Degree or equivalent. 1-2 years related work experience.
THIS IS A DRIVING POSITION MUST USE OWN VEHICLE AND PASS MOTOR VEHICLE CHECK.
Provide technical support on operational or maintenance aspects of system equipment. Diagnose mechanical, hardware, software and systems failures, using established procedures. Basic technical understanding of WiFi networks, switches and routers. Perform remote, on-site or in-house servicing and/or repair of company products/services. Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11 Wyse Thin Appliance using Citrix Signature Capture Device Receipt Printer Corded Scanner Aruba Router
Required Skills Required Experience