JOB SUMMARY:   Partners with Sales Manager to oversee, manage, coordinate, and provide hands on leadership for store sales.  Ensures company goal’s and standards are met or exceeded; including but not limited to developing and maintaining a top sales team as well as create a unique selling culture that drives profitable sales.  Assistant Sales Managers work to develop store sales projections, select, hire, train, develop and manage quality sales associates.  Directly oversee the training and development of an assigned sale.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

PRIMARY

• Assist Sales Manager (SM) in monitoring daily, weekly, and monthly store sales results and in building realistic plans to address.
• Assist SM in monitoring and approving turnover (TO) process by ensuring sales associates are matched appropriately with guests while providing “on the spot” coaching to help close sales
• Keeps abreast of company products (i.e. product knowledge, pricing, and margins),
• Reviews daily sales results with associates and coaches to improve next day performance; updates leadership on progress.
• Working with the Visual Merchandising team, ensures the proper product and placement of merchandise in the store to maximize sales; keeps abreast of product knowledge, pricing and margins, and promotes furniture protection sales.

SECONDARY

• Maintains store environment (internal/external) that reflects our “brand” and corporate operating procedures
• Partners with Sales Manager to plan and execute effective sales meetings; ensures they are interactive, motivating, and informative.
• Ensures the “guest experience” meets company standards.

TERTIARY

• Authority as detailed in the Company’s Standard Operating Procedures.
• Apply corporate values

NOTE:  Specific objectives and performance standards for essential duties and responsibilities are established annually in the associate’s performance review document.                                                                                             

MANAGEMENT/SUPERVISORY RESPONSIBILITIES (including job titles of direct reports):

Assists the Sales Manager with the selection, hiring, training, development, and management of quality sales associates. Provides daily coaching to all staff, train and develop sales team to exceed guests’ expectations, driving customer retention, average sale, and repeat purchases.

Required Skills

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 TECHNICAL SKILLS / COMPETENCIES: 

• Shows Drive & Initiative: Pursues high standards and maintains a high level of productivity. Focuses on meaningful results and achieve them. Puts in extra effort to accomplish critical goals and looks for new ways to improve.
• Manages Execution and Accountability: Effectively delegates and manages time. Sets and communicates clear expectations, measures performance results and holds people accountable for achieving goals within expected timelines.
• Engage and Inspire: Creates an environment of enthusiasm in which their team can do their best work. Inspire people to excel and celebrate when they achieve goals. Foster a sense of energy, ownership, and commitment to perform.
• Makes Sound Decisions: Considers company strategy, “pro’s and con’s” to the business and PARTNERS values in decision making. Uses sound logic, makes decisions at the right time and chooses the best alternative.
• Self Improvement: Places an emphasis on learning and being more effective. Open to coaching and feedback, willing to accept new challenges to improve. Proactive about staying informed of the industry and competition.
• In-depth knowledge of retail store management, sales, and customer delivery.
• Can demonstrate excellent selling and customer service skills, effectively translates to help others.
• Is a role model in company values and behaviors

WORKING CONDITIONS/PHYSICAL ABILITIES:  Work performed in a store environment. Normal amount of sitting, standing, or walking, average mobility to move around an office environment including the office, showroom floor, and back room, able to conduct normal amount of work at a computer.  

Required Experience

EDUCATION/CERTIFICATION/LICENSURE:  High school diploma or equivalent is required; Associate (2-yr) or Bachelor’s (4-yr) degree in Business Administration, Marketing, or related field is preferred; or combination of education, training, and experience.

EXPERIENCE:  A minimum of three (3) years of multiple category retail sales experience or related sales experience is required. Experience in furniture retail or high ticket commission sales is preferred

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 TECHNICAL SKILLS / COMPETENCIES: 

• Shows Drive & Initiative: Pursues high standards and maintains a high level of productivity. Focuses on meaningful results and achieve them. Puts in extra effort to accomplish critical goals and looks for new ways to improve.
• Manages Execution and Accountability: Effectively delegates and manages time. Sets and communicates clear expectations, measures performance results and holds people accountable for achieving goals within expected timelines.
• Engage and Inspire: Creates an environment of enthusiasm in which their team can do their best work. Inspire people to excel and celebrate when they achieve goals. Foster a sense of energy, ownership, and commitment to perform.
• Makes Sound Decisions: Considers company strategy, “pro’s and con’s” to the business and PARTNERS values in decision making. Uses sound logic, makes decisions at the right time and chooses the best alternative.
• Self Improvement: Places an emphasis on learning and being more effective. Open to coaching and feedback, willing to accept new challenges to improve. Proactive about staying informed of the industry and competition.
• In-depth knowledge of retail store management, sales, and customer delivery.
• Can demonstrate excellent selling and customer service skills, effectively translates to help others.
• Is a role model in company values and behaviors

WORKING CONDITIONS/PHYSICAL ABILITIES:  Work performed in a store environment. Normal amount of sitting, standing, or walking, average mobility to move around an office environment including the office, showroom floor, and back room, able to conduct normal amount of work at a computer.