CONTRACT DURATION: 12 MONTHS PAY RATE: $ 21.15 PER HR ON W2

LOCATION -  BALTIMORE MD 21227 

WORK TIMING – 2:00 PM TO 10:00 PM (MONDAY TO FRIDAY) - FLEXIBLE SCHEDULE IS REQUIRED. MAY SUPPORT MULTIPLE BUILDINGS AND VARIOUS SHIFTS. PRIMARY DOMICILE IS BALTIMORE, MD. MIGHT HAVE TO BE ON-CALL ON SATURDAYS.

  NOTE - Travel is required using one’s personal vehicle (reimbursed will provided under the company’s Expense Account Policy) to provide Technology Support for Customers and to support Client Core Technology solutions.

Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.

Required Skills Required Experience