JOB SUMMARY: Under the direct supervision of a licensed Physical Therapist or Occupational Therapist, performs client treatment programs and activities as prescribed and provides technical assistance regarding therapeutic programs, methods, and equipment, in accordance with company policies and procedures. This position is responsible for supporting the mission, vision and values of the company. 

QUALIFICATIONS - REQUIRED:

1. Education - High School Diploma or equivalent.
2. Skills - Ability to communication effectively, knowledge of physical therapy equipment and care, ability to follow written and oral instruction, ability to assist and prepare patients for treatment with various therapy exercises and equipment.

JOB FUNCTIONS:

• Patient Care Activities - To include use of hot packs and cold packs, performance of therapeutic US as directed by the Physical Therapist, supervising exercises that have been previously taught by the Physical Therapist, disconnecting patients from electrical stimulation units, assisting patients in setting exercise equipment, use of dumbbells, theraband, etc., transcribe information in the charts (checking off the exercise flow sheet by recording reps/weights, writing the name/date/ICD-9 code on billing sheets after the initial evaluation of the patient and other pertinent activities as deemed necessary.
• Clinical Duties - To include laundry-wash, dry, and fold, clean tables in between patient use, stocking carts with towels, pillowcases, etc.; cleaning of the exercise equipment at least once a day and more frequently as warranted, assisting with the tidiness of the clinic as needed to include emptying trash, vacuuming, straightening up the waiting room and other duties as deemed necessary.
• Office Duties - To include answering phones/how to operate the phones, how to take a referral, how to schedule patients including documenting cxl, NS and R/S of patients, how to take a co-pay/patient supply order, where to locate a supply for the clinic or for patient purchase, how to locate charts in the chart drawer, where necessary paper work is located, how to make up a new chart, how to use copiers/fax machine, how to administer initial evaluation paperwork and other tasks deemed necessary.

Required Skills Required Experience

TECHNICAL SKILLS REQUIRED:

• Individual Must have strong experience in Oracle MDM suite CDH - Customer Data Hub.
• Must have experience on knowledge of CDH Architecture, Business Rules.
• Working Experience in CDH features.
• Must have knowledge on Data Migration in Customer Data Hub.
• Have strong knowledge on Oracle SQL/PLSQL.
• Should have strong knowledge to resolve stuck transactions in CDH.
• Should have knowledge on CPQ -
• Knowledge on Sterling will be an added advantage.
• Knowledge on Other SOA Middleware technologies like AIA/OSM is an added advantage (not mandatory).

Soft Skills Required

• Should be open to work on PRODUCTION SUPPORT Environment and support the team from Client location.
• Should be a Team Player but always ready to support the work when required as an Individual Contributor.
• Ability to multi task and prioritize work.
• Individual should be Result oriented and should focus on resolving the issues.
• Must possess communication skills to work with the Client to determine and document reporting requirements.
• Excellent verbal and written communication skills.