LIVEAREA COMPANY STATEMENT:

LiveArea, a PFSweb, Inc. brand, is a global commerce services company. We combine business strategy, experience design and technology to help leading B2C and B2B organizations deliver exceptional commerce solutions worldwide. We are a diverse team with distinct interests, skillsets, and backgrounds collaborating across all facets of commerce. Together, we take pride in driving measurable and material value for our clients by leveraging our holistic commerce expertise within specific industry vertical markets.

Company Vision:

We will provide a holistic commerce solution across vertical industries We will be world-class across all service offerings

We will engage with our clients as a consultative & unified partner

JOB SUMMARY: We are currently seeking a SFCC/Demandware Architect to work as part of our team. In this position, you will work collaboratively with the sales team, other delivery consultants, partners and sub-contractors to successfully scope and implement customer solutions.

RESPONSIBILITIES:

• As part of pre-sales and post-sales phases, architect and design leading ecommerce solutions that support industry leading best practices in technology, features, performance and scalability.
• Lead teams of Implementation Consultants comprised of SFCC/Demandware, and customer resources. Provide technical direction and guidance, development oversight, and support the successful delivery of projects.
• Responsible for the technical design of client solutions. This includes a lead role in project discovery and definition workshops, creating scope and development estimates, and documenting requirements and designs.
• Coach and mentor customers and developers as they learn to implement on SFCC/Demandware.
• Provide technical problem resolution to complex issues.
• Contribute to on-going process and methodology improvements within the team.

REQUIREMENTS:

• Previous Solution Architecture experience designing and implementing complex enterprise applications in B2C eCommerce, ERP, CRM, or similar.
• The ability to quickly learn new concepts and technologies and convert them into customer solutions.
• Direct customer facing and implementation delivery experience in a Consulting or Professional Services organization.
• Strong documentation skills.
• BS or BA (In Computer Science or related field preferred).
• 7+ years work experience; with 3+ years in professional services/consulting.
• Prior experience leading and working with geographically dispersed development teams.
• Experienced with web technologies, J2EE, Java, SOA, application servers, portal servers, middleware, ecommerce, enterprise application integration, databases, security, performance & scalability.
• Experience with SFCC/Demandware, ATG, or other e-commerce platform a plus.

  Pre-employment background screening will be conducted.

PFSweb Inc., is an EEO/AA - M/F/Disability/Protected Veteran Status.

Required Skills Required Experience

• Strong technical aptitude that includes the ability to work across multiple enrollment capture equipment workstations (tablet vs computer set up)
• Ability to learn and adapt quickly to new technologies/operating procedures, as well as new service offerings and evolving work environments
• Ability to work in a fast paced, customer-facing environment while maintaining professionalism at all times
• Ability to maintain a high level of productivity under minimal supervision
• Highly motivated to assist customers with enrollment needs
• Passionate about the IdentoGO environment and committed to presenting a high quality enrollment experience to every customer
• Strong people and customer service skills-you're approachable, a good listener, and empathetic to your customers, with excellent verbal communication skills
• Ability to problem solve and troubleshoot complex situations
• Strong written communication skills, including ability to read and interpret emails, and provide logical written responses in a timely manner
• Comfortable with performing basic administrative tasks
• Committed to the highest level of ethics and integrity and providing customer privacy
• Enthusiastic about learning the IdentoGo services and programs offered within the enrollment center and providing that knowledge to our customers
• Committed to flexibility – work hours are based on business needs and may vary, including evening and weekend hours