The Prosecuting Attorneys’ Council of Georgia is seeking an experienced IT Support Specialist (ITSS) on a contract-to-hire basis to serve as the first point of contact for customers seeking technical assistance. Under general supervision of the Information Technology Director, the ITSS will provide technical support related to; computer systems, hardware and software for the PACGA central office & forty-nine judicial circuits located throughout the state of Georgia. Responsibilities include:
REQUIRED MINIMUM QUALIFICATIONS:
Associate’s degree in Information Technology or closely related field. Minimum four years of experience in helpdesk support. ALSO, THE CANDIDATE MUST LIVE WITHIN 20 MILES OF OUR OFFICE IN MORROW, GA IN CLAYTON COUNTY.
Previous experience in an IT department for a State of Georgia work unit is highly preferred. Ability to work independently and complete assignments as a member of a team, and provide excellent customer service to internal and external customers. Able to handle multiple tasks simultaneously and demonstrate excellent interpersonal skills. EXCELLENT PROBLEM SOLVING/ANALYTICAL SKILLS AND ATTENTION TO DETAIL IS REQUIRED. Candidate must demonstrate professionalism, enthusiasm and patience for serving customers and must be able to learn new tools and technologies as needed. Ability to lift and move up to 40 pounds is required.
THE PROSECUTING ATTORNEYS’ COUNCIL IS AN EQUAL OPPORTUNITY EMPLOYER. APPLICANTS SELECTED FOR HIRE WILL BE SUBJECT TO FINGERPRINTING, DETAILED CRIMINAL HISTORY AND DRIVER’S HISTORY BACKGROUND CHECKS AND PRE-EMPLOYMENT DRUG SCREENING.
Required Skills Required Experience