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Workfront Administrator

Avacend, Inc.

Workfront Administrator

Basking Ridge, NJ
Paid
  • Responsibilities

    Title: Workfront Administrator

    Location: Basking Ridge, NJ

    Duration: 3 Years Contract

     

    NO CORP. TO CORP. OR 3RD PARTY ONLY W2 CANDIDATES

    ONSITE POSITION

     

    DESCRIPTION:

    WHAT YOU’LL BE DOING:

    The position will report to the Sr. Manager on the Print Production team and work with the HQ Print Production department as well as Retail Experience, Creative Agencies and Print Vendors. The position will have responsibility for being the Workfront Administrator and primary point of contact for all Workfront users.

     

    THE PRIMARY OBJECTIVE OF THE ROLE IS TO HELP MAINTAIN OUTSTANDING TECHNICAL SUPPORT IN A HIGH PERFORMANCE COMPANY CULTURE THAT EMPHASIZES SUPERIOR QUALITY, CONTINUOUS IMPROVEMENT AND PRODUCTIVITY STANDARDS. THIS ROLE REQUIRES A PROACTIVE AND RESULTS ORIENTED INDIVIDUAL WITH THE ABILITY TO WORK ON ASSIGNED TASKS, AS WELL AS INDEPENDENTLY IDENTIFY OTHER VALUE-ADD ACTIVITIES. QUALIFIED CANDIDATE WILL SUPPORT WORK MANAGEMENT INQUIRIES, DEVELOPMENT OF NEW PORTFOLIOS, DEVELOPMENT OF REPORTS, AUDIT LICENSED USERS, ETC.

    Attend all pre-release trainings, perform preview testing and troubleshoot all potential impacts of Enterprise Releases

    Develop communications & 1-3 page training documents to communicate enhancements

    Extensive testing upon Enterprise Release within live environment to ensure VZW instance is not negatively impacted

    Active participant in the Workfront Users Community

    Provide phone, email, in person support to Workfront users

    Troubleshoot all issues and act as the liaison between VZW and Workfront Technical Support team

    Contribute to the Print Production department

    Positive attitude, always willing to put the customers’ needs first

    Other duties as assigned

     

    YOU’LL NEED TO HAVE:

    1 year Workfront experience

    1 year of technical support experience preferred

    Bachelor's degree preferred

    Excellent communication, interpersonal, problem solving and relationship skills

    Excellent analytical skills

    Excellent English writing and speaking skills

    Ability to communicate well with operations end users

    Ability to work on multiple tasks and able to prioritize personal workload

    Detail oriented and self-starter

    Ability to work through Monday-Friday 8am-5pm EST (on site only)

     

    EVEN BETTER IF YOU ARE OR HAVE:

    Highly energetic with a strong sense of urgency and bias towards action

    Self-motivated and proactive, and able to work autonomously

    A strong collaborator with the ability to focus on a team and its goals

    Able to work within tight timeframes enjoying the challenge and thriving on the pressure

    Demonstrated experience in continuous improvement initiatives, root cause analysis and project management.

    Ability to work with minimal supervision.

     

     

    Thank You,

    Rohan Ghag Recruitment Lead Avacend, Inc. 3155 North Point Pkwy Bldg. G  Suite 130, Alpharetta GA 30005 Phone: 678-935-7308 / 678-935-7903

    Rohan.g@avacend.com

    Required Skills

    3 Years Contract Only W2 Candidates

    Required Experience

  • Qualifications

    3 Years Contract Only W2 Candidates