Avalon Park Independent Living is currently seeking a Part Time Moving Coordinator who would work in accordance with the established policies and procedures of the community and/or specific instruction from the Executive Director. The Move-In Coordinator performs all the necessary functions of ensuring a successful move-in of all future residents.
ESSENTIAL JOB FUNCTIONS:
- Assists and guides future residents in the move-in process from deposit to move-in.
- Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for apartment related changes.
- Prepares closing documentation and internal communication timely and accurately.
- Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in.
- Develops and updates as needed the community move-in guide.
- Staffs the office to meet business needs which may include evenings, weekends, and holidays.
- Serves as a backup for inquiry calls, walk in tours and scheduled appointments.
- Participates in marketing events as directed by the Executive Director/ Sales Team.
- Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.
- Embraces Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community.
- Maintains a professional appearance at all times.
- Follow the Avalon Park sales process and utilization of all sales tools.
- Utilizes and maximizes use of CRM, including Sherpa Prospect Selling methodology.
- Drives personal vehicle to customer home as needed to help with move-in process and advance prospects/depositors.
- Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy.
EXPERIENCE & EDUCATION
- Bachelor’s degree preferred
- One year experience in senior housing or healthcare-related field
- One year experience in hospitality preferred