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Customer Service Representative

Avant-Garde Professional Consulting, LLC

Customer Service Representative

Milwaukee, WI
Full Time
Paid
  • Responsibilities

    Job Description

    DUTIES & RESPONSIBILITIES:

    • Field all requests for quotations calls
    • Provide customers with quotations to include price and lead time
    • Work with other departments on the priority of sales order to ensure that the most important projects is getting the attention that is required
    • Complete all required documents and drawing requirements upon customer request
    • Work with engineering to ensure any customer complaints are being addressed and product improvement continues to be a priority with this company
    • Do the daily shippers to confirm all shipments that have left the day prior
    • Track the backlog and monthly shipments to ensure weekly/monthly goals stay on track
    • Arrange all customer shipments in conjunction with the shipping department