General Hours : Night Shift (6p-6a CST or 7p-7a CST)
Exempt /N on-Exempt: Non-Exempt (Hourly)
Department: Behavioral Health
Schedule: 2 shifts per month - 12 hour shifts/PRN
Provides evaluation for individuals of all ages and all ethnic groups who are suffering from an acute mental health crisis. Must have ability to work in an intense, stressful work environment where you must perform rapid assessments and have the ability to multitask. Applies specialized clinical knowledge and advanced clinical skills in the areas of assessment, and crisis intervention of mental, emotional and behavioral disorders, conditions and addictions. This includes severe mental illness in adults and seniors, severe emotional disturbances in children and adolescents, and acutely intoxicated or withdrawing individuals.
1. Answer all inquiry calls in a timely fashion, offer and schedule assessments, complete the database and keep all information up to date. As the point of contact for all of eCARE BHC services, provide excellent customer service to all callers.
2. Complete the psychosocial assessment including suicide/homicide risk assessment, determine appropriate level of care and give guidance to the provider at the end site.
3. Assist telemedicine sites with patient placement of psychiatric inpatient beds. Provide mental health support services in the community by keeping patients in their communities to receive outpatient care and promote mental health services available through Avel Behavioral Health.
4. Assumes other responsibilities with eCARE BHC projects and community activities as assigned by the Director.
Avel eCare is a nationally recognized telemedicine care provider offering the largest and most comprehensive virtual health networks in the world. Based in Sioux Falls, South Dakota, Avel operates a multispecialty telemedicine network, partnering with more than 650 health care systems, rural hospitals, outpatient clinics, long-term care facilities, school districts, prisons, skilled nursing facilities and law enforcement agencies to deliver innovative telemedicine care across the country.
During the past three decades, Avel has developed eight distinct telehealth services, —Behavioral Health, Critical Care, Emergency, Hospitalist, Pharmacy, Specialty Care, Senior Care and School Health—in response to needs expressed by the communities and clinicians whom Avel serves. Within the past year alone, Avel’s virtual health care delivery model has impacted the lives of nearly two million patients. The efficiency of these telehealth services have saved health care costs and unnecessary time and travel for patients and physicians. On a national and world level, we are a model of how telehealth presents effective solutions today and tomorrow’s most daunting challenges.
An innovative spirit among Avel eCare employees provided the spark that started Avel eCare’s telemedicine movement and is what continues to fuel our ability to transform the way healthcare is delivered across the world today. When you join the Avel team, you’ll appreciate the dedication, collaboration and support of other highly skilled professionals who work with you onsite in our virtual hospital hub or through our remote workforce.
Every person and every community deserves access to high quality care. Avel’s experts collaborate with local clinicians through telemedicine, to deliver high quality care when and where it’s needed.
Avel eCare serves as a catalyst for change. We are creating a future of health care without boundaries through Service, Quality, Collaboration , and Innovation.