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Luxury Travel Coordinator

Away We Globe

Luxury Travel Coordinator

Remote,
Full Time
Paid
  • Responsibilities

    We are seeking a dynamic and driven individual to join our team as a Luxury Travel Coordinator. The ideal candidate will possess a strong work ethic and self-starter mentality, with a deep passion for the luxury travel industry and an insatiable desire to learn and grow. The successful candidate will be an organizational wizard, a creative problem-solver, and possess the ability to anticipate the unique needs of each client. They will thrive in a fast-paced environment and be able to manage multiple tasks with ease. This is a mid-level position with many growth opportunities on a rapidly expanding team. And the salary is highly competitive. If you have a passion for travel and are excited about the prospect of joining Away We Globe, we want to hear from you! Responsibilities: The main responsibility is to help oversee the coordination of luxury travel for Away We Globe. That includes: • Support Away We Globe founder, Michelle on providing amazing service for high-end clients • Help manage operations process on both pre and post-trip activities • Lead email inbox triage efforts by delegating and/or responding to emails • Solve travel problems that arise • Establish strong relationships with travel partners and destination experts • Liaise with the Air Team as needed to assist in clients’ air needs • Research destination, concierge activity recommendations • Correspond with suppliers (hotels, operators independent guides) to coordinate travel arrangements • Find hotel rates and send them in customer-facing emails • Charge client's credit cards for planning and inquiry fees • Work with hotel concierges to make dining, entertainment ground transportation reservations • Work directly with restaurants to secure/change/update dining reservations • Create and keep client travel documents such as itineraries and invoices updated • Enter data into CRM (trip feedback, account/client information, passport information, etc.) • Reconfirm client itineraries before client departure • Learn and use Away We Globe tools including AirTable, SION, AXUS, Google Sheets, and TravelJoy • Assistance with commission inquiries as requested • Willingness to work on a variety of tasks • Salary is highly competitive and commensurate with experience. Qualifications: 2+ years of luxury travel planning or travel industry experience • Detail-oriented, excellent time-management organizational skills with the ability to handle • multiple projects simultaneously • Strong work ethic and identifies opportunities to take on more • Willing to work as urgen t needs arise - able to quickly respond to emails when issues arise • Outstanding verbal and written communication skills • Ability to handle high-stress situations and remain calm • Team player, able to work collaboratively and within a team • Proactive and resourceful; an intuitive problem-solver • Passion for the luxury travel industry is a strong plus

    • The main responsibility is to help oversee the coordination of luxury travel for Away We Globe. That includes: • Support Away We Globe founder, Michelle on providing amazing service for high-end clients • Help manage operations process on both pre and post-trip activities • Lead email inbox triage efforts by delegating and/or responding to emails • Solve travel problems that arise • Establish strong relationships with travel partners and destination experts • Liaise with the Air Team as needed to assist in clients’ air needs • Research destination, concierge activity recommendations • Correspond with suppliers (hotels, operators independent guides) to coordinate travel arrangements • Find hotel rates and send them in customer-facing emails • Charge client's credit cards for planning and inquiry fees • Work with hotel concierges to make dining, entertainment ground transportation reservations • Work directly with restaurants to secure/change/update dining reservations • Create and keep client travel documents such as itineraries and invoices updated • Enter data into CRM (trip feedback, account/client information, passport information, etc.) • Reconfirm client itineraries before client departure • Learn and use Away We Globe tools including AirTable, SION, AXUS, Google Sheets, and TravelJoy • Assistance with commission inquiries as requested • Willingness to work on a variety of tasks • Salary is highly competitive and commensurate with experience.