Shift Supervisor

Awesome Doughnut, LLC

Shift Supervisor

Ontario, CA
+3 locations
San Diego, CA
Rancho Mirage, CA
Mission Viejo, CA
Full Time
  • Responsibilities

    Awesome Doughnut, LLC , the exclusive franchisee for Krispy Kreme Doughnuts in Southern California, is looking for infectiously energetic, motivated, respectful, ambitious, and hospitable Shift Supervisors to join their team.

    Principal Duties and Responsibilities:

    Overseeing the proper performance of all store activities

    Training employees and ensuring that employees are working efficiently and effectively

    Maintaining adequate staff in retail and production positions

    Performing retail tasks as needed

    Performing production tasks as needed, if applicable to store type

    Ensuring customers are being cared for properly

    Ensure Production Specialists understand production schedule for the day, if applicable to store type

    Accessing the store’s safe and getting change as necessary

    Ensure Krispy Kreme security & cash handling standards and procedures are met and enforced

    Locking doors and closing at night

    Conduct store tours

    Knowledgeable of Krispy Kreme history, product & current promotions

    Model exceptional customer service skills for employees

    Promote customer service oriented atmosphere in store

    Fill customer orders accurately and quickly, including products, condiments, and change

    Handle difficult customer situations professionally

    Maintain a pleasant and courteous demeanor

    Exhibit suggested selling behaviors such as: second dozens, up-selling other products, and up-selling in sizes

    Knowledge and ability to execute all store functions

    Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures

    Requirement: MUST be available to work 24/7. We are a 24 hour business and all managers must be available to work any and all shifts.

    If you think you have what it takes and are eager to join a team of Rock Stars and Doughnut Enthusiasts, APPLY TODAY!

  • Locations
    Ontario, CA • San Diego, CA • Rancho Mirage, CA • Mission Viejo, CA