Operations Associate

Awning is a lean team of eight, well-funded and building the next generation tech-enabled real estate brokerage. We have a seasoned founding team that understands the importance of our employees to our company's success. Headquartered out of San Francisco, California, BUT OPERATES AS A FULLY DISTRIBUTED ORGANIZATION. Our goal is to make RENTAL PROPERTY OWNERSHIP AS EASY AS INVESTING IN STOCKS.

We are seeking an Operations Associate with 2-3 years of relevant experience who will work closely with our go-to-market team. We are looking for an ownership-oriented individual that is comfortable wearing many hats and conquering an array of projects.

The Role

• Having strong organizational and cross-collaborative communications skills will be paramount in the candidate's ability to juggle multiple different projects across an array of functions and stakeholders.
• This person should be prepared to wear multiple hats and be a crucial part of the overall building of the business, including research, sales, client support, process documentation, recruiting, and administrative tasks.
• Curiosity and the ability to adapt to rapidly changing circumstances with limited oversight, self-activating, and an ownership mentality will be key to this role's success.
• Comfortable publicly explaining Awning's value and business model to vendors, partners, and customers.

What You'll Do

• RESEARCH & PLANNING: This role will conduct routine and ongoing research to help define our business/product direction
  • MARKETS: Identifying real estate investment markets and creating short write-ups on each market, submarket, neighborhood.
  • VENDORS: evaluate and recommend service and technology vendors on an as-needed basis as we expand our team and increase our need for internal tooling.
  • PARTNERSHIPS: Speaking and coordinating with government organizations (e.g. Department of Real Estate) and vetting companies for potential partnership
• SALES AND CLIENT SUPPORT: This includes vetting leads and scheduling meetings for the Awning Advisor and assisting Advisors with client requests (providing ad-hoc research and analysis)
• PROCESS DOCUMENTATION: creating and documenting standard process flows in order to create clarity across business functions
• RECRUITING: Assisting with top of the funnel employee recruiting efforts.
• ADMINISTRATIVE TASKS: data input, sales tracking, document management, scheduling, etc.
• EDUCATION & DEVELOPMENT: Educate oneself in the residential investment real estate industry and be willing to study for and pass licensing exams (if required).

Your Qualities

• Bachelor Degree from a top-tier university
• 2-3 years of relevant experience (recent grads may include internships)
• Masterly of excel and google slides/sheets
• Experience or education in real estate or finance industry
• Entrepreneurial experience with either starting your own business or working for a start-up
• Curious and the ability to adjust to rapidly changing or ambiguous environments
• Analytical and data-driven mindset
• TAKES INITIATIVE AND CAN OPERATE WITHOUT DIRECT OVERSIGHT
• High emotional intelligence, uses critical thinking and is goal-oriented
• Excellent communication and experience working in a cross-functional role
• Plans thoroughly and executes efficiently
• STRONG DESIRE TO LEARN WITH A "NO JOB BENEATH YOU" MINDSET AND AN OWNERSHIP MENTALITY

WORKING AT AWNING

Our core values:

• OPEN BY DEFAULT: We value trust, transparency, empathy, and collaboration. Our founding team is committed to taking lead by being far more transparent with our team than you'll find at other companies.
• BE AN OWNER: We expect everyone on the team to take on an ownership mentality. A double entendre, being an owner means taking initiative as a part owner of our company and having empathy for our customers, the owners on our platform.
• BREAK NEW GROUND: We value and encourage innovation. Real estate is an archaic industry with very little change — we believe by leading that change ourselves that we can have a meaningful impact on the industry.

We may be a small team, but we believe in building in processes and systems early that can help us scale overtime.

Benefits and Perks

We believe that the best employees are the happiest people

• Health & Wellness: Every Awner gets medical, dental, and vision insurance.
• Life Flexibility: Work from anywhere - we are a fully distributed organization.
• Time Off When You Need It: We are all about that work-life balance with flexible time off.
• Save & Support: We offer a 401k plan. Plus we've dedicated 1% of Awning revenue to supporting renters facing tough times.
• Buy Real Estate: We credit all revenue back to our employees if they use Awning to buy an investment property.
• Family Matters: We offer 16 weeks of paid parental leave
• Learn and Grow: All Awners get a stipend for professional development so that we can all grow together!

Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Awning are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.