As our GitKraken product continues to experience tremendous, fast-paced growth in the market, we're aggressively expanding and ready to add a Customer Support Engineer that can serve on the frontlines of technical customer interactions.

The Customer Support team connects all the points of the business together, responding to issues, questions, and challenges from Axosoft, TransferBigFiles, and GitKraken users. More information about GitKraken can be found on www.gitkraken.com. 

This role demands dynamic interactions with our development, QA, sales, accounting, and marketing teams and an eagerness to both learn and educate others.  This semi-remote position requires you to live in or near the Scottsdale area.

To successfully perform in this role, the following qualifications are essential:               

• Excellent written and verbal communication skills with a highly technical audience
• Experience or interactions with programming projects and Git
• Experience with a help desk or ticketing system
• Experience in a client-facing team, preferably in SaaS
• Ability to create technical content such as blog posts, videos, whitepapers, etc.
• Ability to collaborate with QA, developers, sales, and marketing teams

As a company, Axosoft values dedication, hard work, and the ability to overcome adversity. If you have the ability to excel in this position but are missing 1 or 2 of the job requirements, we encourage you to submit an application and sell us on why you're the best fit.

About the Company

At Axosoft, we develop software that is used by the world's most elite software engineers. Companies like Apple, Google, Microsoft, Amazon and thousands of other leading companies use the GitKraken suite of developer tools. We are looking for top talent to help us make Axosoft an even better company. Being a part of Axosoft takes a lot of dedication, hard work, collaboration, a handful of healthy debates and the ability to overcome adversity. You will be challenged by your colleagues. You will challenge yourself. You will have a rewarding work/life balance. And you will be the best version of you that has ever been.