Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Passenger Service Agent

A

Aztec Worldwide Airlines Inc

Passenger Service Agent

Fort Lauderdale, FL
Full Time
Paid
Similar Jobs
  • Responsibilities

    Job Description

    JOB SUMMARY

    Aztec Airways, located at the Ft. Lauderdale Executive Airport, has a full-time position available for an enthusiastic individual; team-oriented who is available to start immediately. Applicant MUST be available to work weekends & holidays.

    Performs check-in, passenger service, and terminal duties in preparation prior to boarding; handles telephone, bookings and email inquiries; monitors scheduled flights until returned to FXE.

    GENERAL ACCOUNTABILITIES

    • Prepare and coordinate passengers check-in, including document verification and passenger/baggage weights.
    • Prepare pilot’s package with the flight documentation
    • Assists with carry-on items and pets.
    • Assists passenger with parking accommodation if needed.
    • Performs or assists in the performance of all safety, passenger service, and terminal duties.
    • Provides leadership, direction, and assistance during an emergency including but not limited, or unusual incidents such as delayed flights and severe weather conditions.
    • Collects payment for additional fees and accounts for receipts.
    • Informs of hazardous materials regulations; communicates information to passengers and pilot.
    • Assist or perform terminal duties including venue organization.
    • Maintains knowledge of information pertinent to the job including but not limited to all special promotions and new procedures.
    • Successfully completes all initial and recurrent training programs.
    • Completes all required paperwork and reports in a timely and efficient manner.
    • Performs all work in accordance with established regulations, guidelines, procedures, and performance standards.
    • Performs other related duties as assigned by management.

    JOB QUALIFICATIONS

    • Prefer previous aviation experience.
    • Must have own transportation and a valid Florida Driver’s License
    • Must be able to work weekends and holidays
    • Must be well-groomed and present a professional appearance.

    SKILLS

    • Commitment to excellence and high standards.
    • Excellent command of the English language; written and oral communication skills.
    • Bilingual skills are a plus.
    • Ability to manage priorities and workflow.
    • Computer skills to adequately handle scheduling and check-in software.
    • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
    • Ability to work independently and as a member of the team with a positive, can-do attitude.
    • Excellent customer service skills, both in-person and proper telephone etiquette.
    • Good judgement with the ability to make timely and sound decisions.
    • Ability to understand and follow written and verbal instructions.
    • Ability to understand any and all safety requirements and cautions.
    • Demonstrated competence in reacting to and handling emergencies.
    • Ability to effectively communicate with people at all levels and from various backgrounds.
    • Ability to effectively present information and respond to questions

    AVAILABLE SHIFTS

    WED - SUNDAY  6:30AM - 2:30PM

    TUE- SATURDAY 1:30PM - 6:30PM

    Company Description

    Aztec Worldwide Airlines is a commuter airline flying daily to Bahamas. https://www.facebook.com/AztecAirways/