Job Description

WHO WE ARE

At BAI CONNECT, we work in an ever changing and evolving world of telecommunications to provide top tier data, phone and video connections to our partners and clients across the greater Los Angeles area. The company is poised for extensive growth over the coming years and is looking for talented and highly-motivated individuals to join our team. If you thrive in a fast-paced environment and are looking for a challenging opportunity, we’d love to have you join the BAI Connect team.

Seeking ENGINEERS in the SEATTLE area.

SR. NETWORK ENGINEER

DESCRIPTION:

• Driving and delivering on strategic planning, design, and support of our IP network infrastructure including routing, switching, wireless, security and monitoring.
• Act as custodian of the architecture process when implementing new products and services or expanding the network coverage.
• Define scope for projects from a network architecture / capacity standpoint.
• Provide advanced technical system expertise. Oversight and accountability for resolution of outages & service level issues
• Responsible for keeping technical data up to date (architecture, integration diagrams and documentation)
• Participate in the identification, development and implementation of industry standards and security best practices
• Develop/ Maintain disaster recovery and system failover efforts
• Monitor the systems performance. Create standard operating procedures / escalation processes for alarms
• Analysis of complex system behavior, performance issues.
• Participate in information technology projects from inception to operational/maintain status.
• Contribute to other technology projects requiring network engineering expertise.
• Participate in vendor evaluation / lab testing of new technologies and decision support

NOC REPRESENTATIVE

DESCRIPTION:

• Monitor the network for outages and performance issues
• Oversee all production networks, servers and services
• Maintain network security systems, processes and prepare documentation for all work
• Manage commercial customer(s) and outage escalations
• Design and prepare updates for all trouble/maintenance tickets or tasks utilizing various troubleshooting programs and systems
• Oversee and manage Zabbix, Solar Winds, The Dude and other various tools or monitoring systems
• Supervise and administer rollout process and procedure(s) for outages
• Configuration of equipment for deployment
• Determine and manage architectural system, provide upgrade(s) and ensure completion of all operational documents
• Prepare status reports and upkeep of schedule routing system maintenance
• Administer DNS and IP changes and/or designs
• Maintain direct communications with engineering, call center, vendors and providers alike
• Pick up special projects and/or tasks as needed
• Development and implementation of new processes to improve efficiency within current policies and procedures

BAI Connect is an Equal Opportunity Employer; employment with BAI Connect is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.

Company Description

At BAI Connect, we work in an ever changing and evolving world of telecommunications to provide top tier data, phone and video connections to our partners and clients across the greater Los Angeles area. The company is poised for extensive growth over the coming years and is looking for talented and highly-motivated individuals to join our team. If you thrive in a fast-paced environment and are looking for a challenging opportunity, we’d love to have you join the BAI Connect team.