Barrett Insurance Agency is a team of local, experienced and trusted insurance advisors, with deep roots in the Middle Tennessee community. Above all, an Account Manager with our agency should have the ability to maintain and build upon the level of trust established over many years with our valued long-time clients. This is accomplished by consistently displaying excellent attention to detail, being a proactive problem solver and by having the empathy and compassion necessary to not only help those shocked by moments of hardship, but by helping to lessen the impact of those moments before they happen.

While we do expect professional and high-quality results from all associates, we always seek to maintain an office environment that is friendly, encouraging and as flexible as can be reasonably accommodated.

This is a front-of-office customer service oriented position, offering industry competitive pay and benefits. Directly relevant experience is a prerequisite for any candidate to be considered for the role.

Active Tennessee insurance producer licenses are not a requirement for initial employment; but since the ability to perform many responsibilities does depend upon being licensed, we would require them to be obtained after settling in with our team and we would cover the associated costs. A $2,000 bonus is being offered to candidates already having active Tennessee P&C licenses at the time of hiring, after the successful completion of a 60-day trial period.

Regular Responsibilities

Manage Immediate Incoming Call & Walk-In Service Needs

Participate in Client Follow-Up Routines Needed to Maintain Healthy Accounts and Relationships

Efficiently Respond to Client Email Requests

Detailed Record Keeping of Client Interactions

Claim Communication and Resolution Assistance

Daily Commuting to Primary Office in Smyrna

Other General Office Responsibilities

Necessary Skills / Experience

Excellent Customer Service Ability

Strong Communications Skills

Ability to Multi-Task and Thrive in a Team Environment

Aptitude to Operate within Multiple Computer Platforms and to Follow Information Security Protocols

Typing Efficiency

Generally Positive and Trustworthy Nature

High school degree

Benefits

Paid Leave (Vacation, Sick, Personal & Bereavement)

Access to HSA Compatible Group Health Insurance Plan

Matching Individual Retirement Account (Simple IRA)

Employer Funded Short-Term Disability and Life Insurance Plan

Bonus Opportunities

We appreciate you taking the time to review and consider our listing. Applicants are welcome respond with a resume, or even better yet, to give us a call at 615-220-9890 to discuss the position. Just ask to speak with Randy!