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Clerical Customer Service

BBSI Southern California

Clerical Customer Service

Torrance, CA
Full Time
Paid
  • Responsibilities

    Job Description

    BBSI believes in Equity, diversity, and inclusion. We are committed to welcoming, respecting and valuing people for who they are as an individual, learning from their differences, embracing their uniqueness and providing a positive workplace for all.

    BBSI is seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    SHIFT

    PAY IS $18-$20 DEPENDING ON EXPERIENCE.

    MUST BE AVAILABLE FOR OT AND WEEKENDS.

    TEMP TO HIRE OPPORTUNITY

    RESPONSIBILITIES:

    • Handle customer inquiries and complaints
    • Assisting drivers over the phone and in person
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and service

    ​QUALIFICATIONS:

    • Previous experience in Logistics customer service or related field
    • Must be able to handle heavy emails.
    • Must be able to sit for long periods of time, sit in front of a monitor for continuous hours
    • Ability to prioritize and multitask
    • Must know 10 key
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • Bilingual preferred
    • Must be willing to cross train and help in other department

    CALL OR TEXT JANIELLE FOR MORE INFORMATION 323-914-2143

    BBSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.