JOB POSTING #3048

POSITION: Director, Incident Management & Continuity Management LOCATION: London INDUSTRY: Data/Information Services STATUS: Full-Time/Permanent BUSINESS FUNCTION: Legal REPORTS TO:Director, Operational Risk and Business Continuity Management DEPARTMENT: InfoSec COMPENSATION: Will depend on experience

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• Offer will be contingent on passing a background check.
• Seeking candidates with 10+ years Risk & Controls expertise._ Bachelor’s Degree in computer science or related IT or Risk field    preferred. __Must be highly analytical and possess 8+ years cyber   response/recovery, incident/crisis management, and business   continuity management skills and experience.

DUTIES & ACCOUNTABILITIES

Below is a summary of the duties to be performed by the Director, Incident and Continuity Management:

This position serves as governance, oversight, reporting, and especially advice/consultation for the role of product, infrastructure, and business operations incident and continuity management governance (Line 2) across the firm, with special emphasis on establishing the thought leadership and framework for a more resilient and recoverable architectures, products, services, and processes for the globally deployed portfolio of The client product lines, support infrastructures, and site business operations. This includes a key accountability to build a balanced and cost-effective incident response and continuity framework into each business, operating department, and physical site across the globally distributed enterprise. An additional key accountability is to establish and insure a seamless interface between incident management and the declaration of crisis events engaging the Corporate Crisis Management Team and disaster declarations engaging recovery teams and capabilities as required.

This position will also provide coordination and oversight to major business initiatives and new bulge-bracket customer mandates in the areas of incident and continuity management.

The ideal candidate must be highly analytical and possess sufficient technical, resiliency by design, cyber response/recovery, architecture, incident/crisis management, and business continuity management skills and experience to fully understand and mitigate the rapidly evolving global threat landscape impacting customers and other key company stakeholders. This person will also promote an understanding of the impacts emanating from disruptions anywhere within the operations of the client, its customers, or its third-parties, and the complex inter-dependencies that permit such disruptions to cascade up and down the company’s value chain.

The candidate must also be highly consultative in both methods and behavior with highly refined experience and background to help address an expanding array of customer requirements, strategy and design alternatives, and testing scenarios for incident and continuity management capabilities in an educational and proactive guidance business-supporting approach.

BUSINESS COMPETENCIES

• Bachelor’s Degree in computer science or related IT or Risk field preferred.
• Professional consultation experience and skills also preferred.
• Must have a comprehensive understanding of the evolving cyber threat landscape and how it now drives the disciplines of integrity, availability, and recoverability, including specific cyber response experience.
• Must have a strong background in both business incident and continuity management program governance processes.
• Must have a background in both Problem and Incident management and be intimately acquainted with the full incident management timeline and its related activities and milestones.
• Must have familiarity and background in the various operational risk management asset types including technology, data, people, product, business function, process, and facility operations.
• Must have experience in presenting and coordinating with managers at all levels of the organization.

PERSONAL COMPETENCIES

Communication

• Excellent written and verbal communication skills in English
• Excellent presentation skills and documentation skills
• Persuasive communicator, passionate about quality and accuracy.
• The ability to explain and rationalize information to both the business and technical leads

Teamwork

• Ability to engage effectively in a high-powered team and work in harmony with the related and dependent parts across the Information Security team as well as the ERM, Internal Audit, and Compliance teams.
• Ability to quickly assess different business models and technology architectures in order to effectively facilitate the design and development of cost-effective resiliency and recovery capabilities.
• Team player and willing to progress and grow in a rapidly growing/changing environment.
• Ability to manage and influence other teams not under the direct control of this person.

Personal impact

• Be comfortable dealing with technical information across multiple disciplines
• Self-motivated and driven to manage/coordinate the team’s and/or his/her workload and time, without the need for close supervision.
• Be comfortable dealing with senior individuals globally
• Have a strong client and service orientation.
• Must have a self-starting, driven, assertive and positive attitude.
• Ability to meet tight deadlines and help prioritise the team’s and/or his/her own work.
• Excellent attention to detail

The following statements are intended to describe the general nature and level of work being performed. This is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel.

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex or handicap.

APPLY TO THIS JOB BELOW

IF YOU EXPERIENCE ISSUES APPLYING OR TO LEARN MORE ABOUT THE POSITION, PLEASE CONTACT ALICIA STEVENS - BC MANAGEMENT - ASTEVENS@BCMANAGEMENT.COM OR +1 562-260-6791.

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