Job Description

BCforward is currently seeking highly motivated HEDIS SERVICE ASSOCIATE II for an opportunity - 100% REMOTE.

JOB TITLE:                                              HEDIS SERVICE ASSOCIATE II

LOCATION:                                             100% REMOTE

ANTICIPATED START DATE:                       ASAP

DURATION:                                             6 MONTHS CONTRACT

SUMMARY:

Responsible for providing administrative and telephonic support for department working on a data collection project in a fast paced environment in order to meet deadlines within the project. Candidate will work under the direction of the Lead to assist and fulfill requests by contacting and corresponding with provider practices. A high degree of professionalism and team effort is expected to be maintained throughout the project.

MAJOR JOB DUTIES AND RESPONSIBILITIES:

·         Working at a fast pace this candidate must communicate directly with provider offices in pursuit process by requesting medical record information and coordinating the exchange of files.

·         . Must be able to maintain fax equipment and support the Level I Service Associate and team by performing all the required clerical activities within the project requirements.

·         Working in this position the Service Associate II also will be required to book appointments, verify information and communicate with provider offices making requests for medical record information, maintain department tracking log, and Abstractor calendars.

·         An understanding of the Medical record filing system within the department is required.

·         Medical Records are stored in locked cabinets and retrieved as requested by staff and Auditors.

·         Candidate will be responsible to assist abstractors by utilizing research within the company's claims and medical record systems and locating where members received care.

·         A high degree of professional telephonic dialog is maintained at all times.

EDUCATION/EXPERIENCE:

Requires High School diploma and 6 months related work experience or an equivalent combination of education and experience.

Candidates who have familiarity with medical terminology, customer service, call center background and prior HEDIS experience would have priority for this position.

Candidates must have basic Excel skills and must have the ability to type 30-40 WPM.

Needs reliable transportation. Needs reliable transportation.

PLEASE LIST REQUIRED SKILL SETS, EXPERIENCES, OR METHODOLOGIES (TECHNICAL OR OTHERWISE) OR PUT N/A             

HEDIS and./or some medical office experience helpful, but not required. Some phone/customer service experience preferred. Basic computer competency with Microsoft Office requ

WHAT IS YOUR ANTICIPATED WORK SCHEDULE FOR THIS JOB POSTING?     

8:00am-4:30pm M-F

Location: can work anywhere remote - please refer to HEDIS rate card to determine rate based on zone. Please ensure all candidates are submitted with their location noted on the job seeker.

ABOUT BCFORWARD:

BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solution’s organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over the years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

www.BCforward.com

Company Description

About BCforward: BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centres across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.