Job Description

Hello 

Greetings from BC forward…!! 

 I recently viewed your resume in one of the Job Boards for the MORTGAGE PROCESSOR  have available in MULTIPLE LOCATIONS   I have included the job information below for review. Can you please get back to me to discuss further to present your resume to the client Please give me a call at 317) 588-8645 to discuss this opportunity? If you aren’t interested, but know someone who may be more of a fit for this position, feel free to pass along my contact information 

MORTGAGE PROCESSOR LOCATIONS : CINCINNATI, OH; GRAND RAPIDS, MI; RICHMOND, VA; ROSEMONT, IL ESTIMATED DURATION 3MONTHS

• Responsibilities:  Critical Customer facing position performs a wide range of duties related to the processing and underwriting of residential mortgage loans. Maintains contact with external and internal customers to ensure workflow and deadlines are met. Assumes responsibility as the point person and coordinates processing the loan file from the time that it is received in Fulfillment until final disposition. Proactively communicates status on the loan with both the borrower and the Mortgage Loan Originator and manages process flow and deliverables in order to meet the Customers expected closing date. Responsible for updating the file and file notes as the loan progresses through Fifth Third Bank's loan origination system. Responsible for updating the file and file notes as the loan progresses through Fifth Third Bank's loan origination system. Takes role within the team and conducts peer training and mentoring for new hires. Handles escalated problems and issues requiring an advanced level knowledge of resources.
• Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Additional responsibilities include, but are not limited to:

• Managing a pipeline of conventional, government, and/or portfolio loans.
• Processing all loan types which may include conventional, FHA, VA, Bond, USDA, special programs, self-employed, and complex loan types.
• Evaluating loan documentation, calculate income, review assets, analyze liabilities, and clear conditions per delegated authority.
• Validating automated underwriting decision per delegated authority.
• Maintaining a high level of customer service by being proactive in communicating with the borrowers and loan originators.
• Ensure accurate, complete, and timely loan data on processing system.
• Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
• Review pipeline reports to ensure all tasks are completed.
• Serve as an intermediary for loan issues with Loan Originators, Underwriters and other related departments.
• Assist in training new hires.
• Take active role as an escalation point and resource within the team based on experience/knowledge.
• Maintain ongoing knowledge of Fifth Third Mortgage Company's policies and procedures.
• Perform any other duties as assigned.
• Assist the processing managers when required with coaching, escalations, balancing workloads, etc.

Qualifications and Essential Skills:

• High school diploma or equivalent required.
• Residential mortgage experience in processing required
• In depth knowledge of conventional, government, and portfolio underwriting guidelines.
• Knowledge of processing underwriting and closing procedures preferred.
• Knowledge of federal lending regulations governing residential real estate lending.
• Demonstrated organizational skills. Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills with a collaborative approach to both internal and external partners. All while keeping the customer at the center of all you do and showing them that you care. Strong computer skills (MS Office) required, experience with Mortgage origination systems, platforms tools and technology preferred.

Working Conditions:

General Office Conditions

Extended viewing of multiple computer monitors

Data Entry

Thanks & Regards,

ROHAN THAKUR IT Recruiter 317.588.8645

Rohan.Thakur@bcforward.com

http://www.bcforward.com 9777 N. College Ave Indianapolis, IN 46280

An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Company Description

About BCforward: BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs inta full-service personnel solution’s organization. Headquartered in Indianapolis, Indiana, BCforward alsoperates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward tdeliver uniquely configured IT staffing and project solutions for over the years of catering tour customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. www.BCforward.com