Job Description
Position: Product Support Specialist
BEC Technologies, a fast growing broadband networking & Cellular M2M solution provider is looking for a professional, energetic, self starter to fill the position of Sales Engineer to be based in Richardson, TX area. This position is responsible for pre-sales & post sales technical engagement with the customer, including product support, product demonstrations and technical presentations.
For more information about the company please visit www.bectechnologies.net.
Responsibilities:
Product technical support for BEC’s 4G LTE, FTTx, xDSL, M2M/IoT products and BEC’s Cloud Management platform.
Work and support customers to design network architecture and applications
Provide solution for field technical and configuration issues
Assist customer in network configuration and troubleshooting.
Provide customer demonstration of configuration of BEC products.
Support regional sales team to complete successful product trials & evaluations
Perform technical training and education to customers
Travel to customer sites to support lab testing and/or field trials
Qualifications:
3 or more years of product support experience in telecommunication, IT/computer, data networking industry
Knowledgeable of WiFi, LAN networking, 4G LTE, TCP/IP, RF protocols.
Familiar with Telco, ISP and wireless carriers’ network equipment and operations
Understanding of network technologies including xDSL, GPON, Active Ethernet, Wireless LAN, 4G LTE and other networking technologies
Hard working and willing to learn new skills and technologies
Working experience with telephone carriers or service provider (ILEC, CLEC, IOC and ISP) is required.
20% domestic travel may be required
BENEFITS:
BEC Technologies provides great employee benefits including: Medical, Dental, Vision, Life, IRA/401K, on-job training, paid vacations and personal leaves, and an opportunity to build your career in one of the most dynamic industries.
Company Description
BEC Technologies, a fast growing broadband Wireless/Cellular, M2M/IoT device & cloud solution provider is looking for a professional, energetic, self-starter to fill the position of regional sales for Telcos& Carrier Market in its Richardson TX office. For more information about the company please visit www.bectechnologies.net.