Job Description

BIC has an exciting new opportunity with our newly formed HRIS Team! This role is the cornerstone of the success of our new system with SAP SuccessFactors. Ideal candidate will be responsible for assisting with strategic journey of our Human Capital System (HCM). As we continue to fully implement our transformation, this role will support the overall integrity of the system, provide higher level support on systems issues, review and discern viability of bi-annual releases from SAP, and provide guidance to the business on reporting needs and more in-depth HR analytics.  

WHAT YOU’LL DO 

• Support the organization’s Human Capital system overall by using detailed knowledge of SuccessFactors to guide and support the business, our shared services teams and our HR community on the system.
• Responsible for functional and technical system activities including business processes configuration and scheduled releases in partnership with Information Technology Department.
• Assist with implementation, user acceptance testing, lifecycle maintenance and administration of HCM projects and activities.
• Perform regular assessments for improvements and system enhancements to further streamline and optimize operational efficiency within HR and the business
• Participate in various HR projects to provide technical HR systems and business process support.

Qualifications

• Minimum of two years working as an administrator in an HRIS system: SuccessFactors highly preferred. 
• Knowledge of configuration and data migration
• Demonstrated knowledge of Human Resources processes above and beyond systems use.
• Expert at building and creating reports.
• Proficient in written and spoken English required.  
• Experience in supporting HR systems (especially cloud HR)
• Expert in Excel. 
• Strong disposition towards processes, policies, procedures and systems.  
• Ability to communicate at all levels of the organization – to both technical and business audiences.  
• Excellent documentation and written communication skills (SOP manuals, workbook updates, creating support tickets, etc.)

Additional Information

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers.  We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided on the basis of qualifications, merit, and business need. 

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.