Job Description

Provides front-line and high-level IT hardware, software, and network support to clients to technically assist, simplify, and enhance their IT experience. Plans, designs, configures, and implements IT hardware and software systems and monitors and maintains physical and virtual servers, appliances, and applications. The candidate must have solid knowledge in supporting core business applications, virtual environments, firewalls, network equipment, and networking. Understand cloud environments, including Microsoft and AWS. Replies to requests for technical assistance; identifies, troubleshoots, and resolves technical issues related to hardware, software, and networks.

Principal Duties and Responsibilities:

• Install and configures network hardware, servers, desktops, and business software implementations.
• Provide technical support to clients onsite or via phone or email.
• Must have strong problem-solving and communication skills and work through technical challenges with clients.
• Install and configure with knowledge in firewalls, IP, routing, and VPN technologies.
• Deliver value, excellence, and quality work for the customer.
• Work may be performed onsite or remotely as required and alone or with a team.
• Documentation of all configurations and systems in our document management system
• Strong capabilities to analyze and troubleshoot network, email, software, and system logs and events.
• Keeps current with system information, changes, and updates; researches and evaluates new technologies; and recommends network and server hardware and software.
• Considers in each task security implications and changes to secure the environment.
• Support of clients one weekend day per team rotation.
• Requires maintaining and repairing hardware, including peripheral devices.
• Knowledge of Azure, AWS, Office 365, and other cloud solutions, including print/scan management.
• Must have the ability to evaluate network performance and issues to improve the overall network and user performance.
• Scheduling and performing upgrades and maintenance without interrupting business workflow as the client requires.
• Working with vendors to get needed equipment for the networks and systems and updates
• Possibility of Field/Onsite work
• Hybrid in office/remote position available

Qualifications:

• Bachelor's degree in technology from an accredited college or university preferred.
• Associate's degree in a technology field from an accredited college or university AND three years’ experience in the IT field
• Five plus years’ experience in the IT / MSP field.
• Teamwork and initiative
• Certification in A+, NET+, and SEC+ are preferred
• Transportation

Benefits:

• Health benefits 50% split (Currently Aetna with vision and dental)
• Biweekly payroll and bonus for extra work and exceptional work
• Accrued vacation and PTO time
• 401K with safe harbor
• Training provided based on the career path

Competitive Salary

Easy going culture and fun team environment

Company Description

BMB Consulting LLC, Central Long Island’s premier IT Solution Provider, is expanding our Team in order to keep up with business demand.