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Millwork Assembler

Herschend Family Entertainment

Millwork Assembler

Pigeon Forge, TN
Part Time
Paid
  • Responsibilities

    JOB SUMMARY

    To assist guests with a variety of needs during their stay. To provide optimal standards of service and hospitality through anticipating and fulfilling all guests’ needs in relation to transportation operations.

    SUMMARY OF MAJOR DUTIES & RESPONSIBILITIES

    • Greets all guests in an upbeat and positive manner, using guests’ name when possible and recognizing VIP guests. • Open car doors for guests arriving and/or departing assist guests’ stepping in and out of their vehicle and with their luggage or bags • Opens front doors for all arriving and departing individuals and greets appropriately. • Assists guests with luggage and familiarizes them with their room and the conference center. • Works as shuttle driver when scheduled or as needed. • Personalize each guest interaction while providing directions or assistance to in-house guests. • Delivers all messages, packages and amenities promptly and accurately. • Maintains an orderly and clean luggage storage room, lobby and front entrance. • Remains in the lobby ready to assist guests and co-workers at any time with any requests or concerns they may have. • Acquires all necessary arrival and departure information from the Front Desk. • Have a high sense of urgency completing tasks related to parking/retrieving vehicles and assisting guests with luggage. • Safely parks and quickly retrieve guest cars and ensures key security standards are followed. • Communicates check in venue and hotel information to guests. • Be knowledge of park information. • Provides guests with transportation to local areas as requested. • Assists guests with luggage and baggage handling. • Maintain safety conditions at all times. Observe areas of responsibility for safety hazards. • Report any suspicious behavior or people to Front Office Manager, MOD or Security immediately.

    Management reserves the right to change and/or add to these duties at any time.

    Required Skills

    PERSONALITY/ATTITUDE REQUIREMENTS

    • Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work. • Must be self-motivated and disciplined. • Must be able to prioritize and complete work assignments on a timely basis. • Must maintain strict confidentiality and judgment regarding privileged information. • Must display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. • Must be willing to constantly improve. • Must have professional appearance with good personal hygiene. • Must promote and support a “team” work environment by cooperating and helping co-workers. • Must adapt to changes easily. • Must tolerate a fast-paced, hectic environment. • Must show appreciation to others. • Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.

    ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES

    • Able to display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. • Able to hear, see and speak. • Able to speak, read and write English. • Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees. • Must have manual dexterity necessary to complete all job duties. • Able to sit and/or stand for long/short periods. • Able to maintain good personal hygiene. • Able to get along with other employees to work out problems and resolve conflicts. • Able to comprehend instructions and retain information. • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays. • Able to tolerate a fast-paced, hectic environment. • Able to be flexible to handle frequent changes in priorities. • Able to prioritize tasks and complete assignments on time. • Able to tolerate temperatures of 0 to 140 degrees. • Able to work outdoors. • Able to transport luggage and other items. • Able to lift, move, or carry heavy (over 30 pounds) materials for intermittent periods throughout the day. • Able to respond to guest questions and requests in a polite, friendly manner. • Able to drive guest vehicles and company shuttles.

    Required Experience

    EDUCATIONAL AND EXPERIENCE REQUIREMENTS

    • Requires basic employment skills in clerical, service, or manual areas.
    • This position requires a minimum formal education of some high school and a minimum of less than six months job-related experience.
    • A valid driver's license and clean driving abstract is required.
    • Must be at least 18 years of age.
    • Basic computer knowledge and usage preferred.
    • Must successfully complete post-offer background check and drug screening.
  • Qualifications

    PERSONALITY/ATTITUDE REQUIREMENTS

    • Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work. • Must be self-motivated and disciplined. • Must be able to prioritize and complete work assignments on a timely basis. • Must maintain strict confidentiality and judgment regarding privileged information. • Must display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. • Must be willing to constantly improve. • Must have professional appearance with good personal hygiene. • Must promote and support a “team” work environment by cooperating and helping co-workers. • Must adapt to changes easily. • Must tolerate a fast-paced, hectic environment. • Must show appreciation to others. • Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.

    ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES

    • Able to display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. • Able to hear, see and speak. • Able to speak, read and write English. • Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees. • Must have manual dexterity necessary to complete all job duties. • Able to sit and/or stand for long/short periods. • Able to maintain good personal hygiene. • Able to get along with other employees to work out problems and resolve conflicts. • Able to comprehend instructions and retain information. • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays. • Able to tolerate a fast-paced, hectic environment. • Able to be flexible to handle frequent changes in priorities. • Able to prioritize tasks and complete assignments on time. • Able to tolerate temperatures of 0 to 140 degrees. • Able to work outdoors. • Able to transport luggage and other items. • Able to lift, move, or carry heavy (over 30 pounds) materials for intermittent periods throughout the day. • Able to respond to guest questions and requests in a polite, friendly manner. • Able to drive guest vehicles and company shuttles.

  • Industry
    Entertainment