Job Description

7201 Pensacola Blvd., Pensacola, FL 32505

AUTOMOTIVE FIXED OPERATIONS MANAGER

HIGHLY COMPETITIVE PAY PLAN + GREAT BENEFITS! EXPERIENCE REQUIRED

FOR IMMEDIATE CONSIDERATION, PLEASE APPLY ONLINE TO THIS AD, AND UPLOAD YOUR CURRENT RESUME. YOUR APPLICATION WILL BE TREATED WITH THE UTMOST PRIVACY.

BOB TYLER TOYOTA is seeking an experienced FIXED OPERATIONS MANAGER. The Fixed Ops Manager is responsible for all operations within the service department - setting policy and processes, hiring staff, managing technicians, service advisors, and insuring great customer service. This is a very fast paced position in a high-volume dealership. Candidate will have to have a proven record of cost effect strategies, customer service scores, and strong leadership abilities. BOB TYLER TOYOTA HAS 25 YEARS OF CONSECUTIVE LOCAL FAMILY OWNERSHIP. OUR DEALERSHIP IS VERY INVOLVED IN THE PENSACOLA COMMUNITY. WE WERE NAMED THE TOYOTA DISTRICT TOP SALES VOLUME STORE SELLING OVER 400 VEHICLES PER MONTH. TOYOTA CUSTOMER SATISFACTION INDEX HIGH EACH MONTH. WE BELIEVE CULTURE MAKES A DIFFERENCE AND WE STRIVE TO BUILD LASTING RELATIONSHIPS WITH OUR EMPLOYEES, CUSTOMERS, AND COMMUNITY.

A GENEROUS PAY PLAN REWARDS YOUR SKILLS AND EXPERTISE!

WE OFFER:

• HIGHLY COMPETITIVE PAY PLAN
• Guaranteed salary + lucrative bonuses
• Family Owned and Managed Dealership!
• Professional, on-going training provided for your success!
• Medical and Dental insurance
• 401(k)
• Paid Vacation

RESPONSIBILITIES:

• Ensure that customers receive prompt, courteous, and effective service
• Serving as a liaison between technicians, customers, and other department managers
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
• Manage technicians and service advisors
• Interview and make new hires
• Manage staff training
• Ensure customer has a positive dealership experience

QUALIFICATIONS:

• EXPERIENCE IS REQUIRED
• Technical automotive knowledge
• Demonstrated ability to manage others
• CDK- Experience is a PLUS!
• Organized and friendly personality
• Ability to provide exceptional customer experience
• Warranty processing knowledge
• RESUME MUST BE UPLOADED, AND ONLINE ASSESSMENT COMPLETED FOR IMMEDIATE CONSIDERATION.
• MUST BE AUTHORIZED TO WORK IN THE U.S. WITHOUT SPONSORSHIP AND BE A CURRENT RESIDENT.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.