Job Description

THIS ROLE IS NOT REMOTE

We are seeking a CUSTOMER SERVICE REPRESENTATIVE Signing Bonus! to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

THIS IS NOT DOOR TO DOOR/TELEMARKETING/WALMART.

Company Description

BOLD has been a pivotal part of international expansion in the marketing sector, expanding throughout the United States. Working in a team with extensive knowledge and experience, combined with an identified gap in the market, means the call for our services and our latest adventure takes place in New York, NY. Our success will be determined by our entrepreneurial mindsets, commitment, and our unique approach to customer care, which means the demand for what we do has never been higher within the marketing industry.