Job description
Bruziv Partners Job Description: Property Manager for a fast paced luxury 189 unit downtown Akron property
An exciting opportunity to join a leading entrepreneurial management company in a managerial position with job growth potential.
The ideal candidate will join a team and will assume multi-disciplinary responsibilities (tenant care, marketing, leasing, financial, reporting, budgeting, management of a team conducting maintenance and renovations assignments, software operating and recording, and other management and administration responsibilities) and overseeing a face paced and demanding property.
Headquartered in Cleveland, Ohio with global partnerships, BruZiv Partners is a leading real estate investment and property management firm focused on creating value by targeting undervalued properties in desirable locations with high growth potential. At BruZiv, we are committed to working with local communities to support neighborhood revitalization by bringing declining properties back to life. This is accomplished through our stringent investment criteria and personal approach to property management which, in turn, creates “real value” for the firm and our investment partners.
The Property Manager position supports and assists in the management of an apartment complex. The Property Manager is involved in all aspects of day-to-day operations of the property, including marketing and advertisement, tenant relations inc. scheduling showings for prospective tenants, maintenance, repairs and renovations, security, janitorial services, landscaping, snow removal, etc. The Property Manager handles tenant complaints and service requests and must be familiar with the terms of the tenant leases. The Property Manager will work daily with the AppFolio software and will master all aspects of the software functionality.
The following attributes are desirable for job success: exceptional communication and organizational skills; detail oriented and accurate especially with numbers; customer service experience; ability to work under pressure; self- motivated and self-directed; ability to assert oneself; exemplary time management skills; ability to work with staff in solving problems and ability to take direction and function as part of a team and very good computer skills.
Leasing- Follow up on all leads and schedule appointments for prospective tenant tours to maintain low vacancies.
Prepare and submit purchase orders for approval of management prior to making purchases.
Complete all rent payments bank deposits in a timely fashion (checks and online payments).
Submit and schedule all payments of property invoices from vendors and record in AppFolio all income and expense transactions.
Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times.
Conduct periodic inspections (twice a year) of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
Assist with administering tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
Become proficient with the AppFolio management software. Coordinate entry of all property information into the software program and establish reporting protocols. Monitor all key dates and reporting within the system.
Assist the Property Owner with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.
Prepare, memos, faxes, email, maintain files, prepare expense reports and other administrative forms, copying
Maintain office clerical, filing and record keeping systems.
Coordinate production and ordering of signs, tenant identification, etc.
Assist in the production of monthly and annual reports inc. reports to the lender.
Assist in preparation of transaction related documents.
Maintain contact and other databases for company.
Maintain adequate inventory of all office supplies and contact all vendors when maintenance is required on
Coordinate regular inventories of all business property.
Contractor coordination.
Coordinate tenant move-ins.
Obtain estimates/bids for repairs at the property. Generate and track Service Orders, approvals and distribution.
Sort, code and ensure accuracy and compliance with contracts of all property related invoices.
Coordinate and schedule appointments, on-site & off-site meetings and conference calls.
Collect and organize all property information in a format for quick reference.
Detailed verification of all invoice amounts and information with approved Service Orders or Contracts.
Make sure all tenants pay, deposit their payments and record such on AppFolio.
Ensure proper property coding on invoices.
Investigate cost reduction opportunities.
Read meters and calculate utility bill-backs to tenants if relevant.
Comply and submit the company’s weekly reports to management
Assist corporate accounting with questions related to the property and resolution of vendor issues.
The Property Manager is charged with supporting management’s efforts in the day-to-day implementation of policies, procedures and programs that will assure a well-managed, well-maintained building, placing maximum emphasis on positive responses to the concerns and needs of the tenants, environmental health and safety, and quality programs in coordination and conjunction with the Owner’s goals and objectives. In absence of Executive staff, the Property Manager must provide “in charge” responsibilities for the property. These responsibilities include being on-call 24 hours, managing and delegating maintenance staff and contractors.
Full-time salary position.
5-10 years of directly relevant Multifamily Property Management experience.
Preferred but not a must - Bachelor’s Degree from four-year College or University
Emphasis on equivalent combination of education and experience.
Proven team leadership capabilities and experience, with the ability to think out of the box, initiate and achieve goals to improve the performance of the properties
Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
Familiarity with property management software (i.e. AppFolio.) a plus.
Effectively prioritize and multi-task.
Excellent people skills.
Strong working knowledge of general office equipment (copiers, fax machines, scanners, computers).
Ability to effectively communicate both orally and in writing with peers, managers and clients.
Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
Proactive, initiate follow-through.
Salary $55,000 to $60,000 compensation commensurate with experience
Medical, Dental, and Vision Benefits
PTO
Life Insurance
401k
Performance Bonus Potential
The qualification requirements, physical demands and work environment characteristics described in this job description are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.