At Monson Savings Bank, we believe strong communities start with trust. We’re looking for a BSA & Financial Crimes Investigator to play a critical role in protecting the Bank and our customers, by identifying, investigating, and reporting activity related to fraud, money laundering, identity theft, and more. The ideal candidate brings strong investigative skills, sound regulatory knowledge, and a commitment to accuracy, confidentiality, and collaboration.

Some of the position responsibilities include

• Reviewing alerts and referrals related to BSA, AML, fraud, and other activity.
• Conducting thoughtful, well‑documented investigations and analyzing customer and transaction activity.
• Preparing, reviewing and submitting Currency Transaction Reports (CTRs) accurately and timely.
• Tracking, documenting and ensuring timely review of Suspicious Activity Reports (SARs) investigations.
• Completing customer and enhanced due diligence reviews for higher‑risk relationships.
• Investigating identity theft cases and helping track emerging fraud trends.
• Conducting research and gathering documents for subpoenas and law enforcement inquiries.
• Monitoring transactions for potential sanctions issues and resolving watch‑list alerts.

This non- exempt, full-time position generally works Monday-Friday, 40 hours per week, working within the Loan & Operations Center located at 75 Post Office Park, Wilbraham, MA, with potential for future hybrid/remote work option.

Benefits of working for a local community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more! This is a great opportunity to join a successful, local bank that has a rich history of investing in employees and local communities for more than 150 years!

Education/Experience : Associates Degree and three years related banking experience preferred; or equivalent combination of education and experience.

Qualifications/Skills : The preferred applicant has sound knowledge of BSA/AML , OFAC regulatory requirements. Strong analytical and investigative skills; strong problem solving skills; demonstrated ability to manage multiple demands and priorities; ability to work independently; strong attention to detail and high degree of accuracy; excellent written and verbal communication skills; strong technology/computer skills; familiarity with or ability to learn BSA/fraud detection software and tools (e.g., Verafin, FCRM, Abrigo); team approach to work responsibilities.

Salary Range: $28 - $35 per hour

Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential position functions.