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DRIVER I Service Delivery Expert I NON CDL

BSP Shipping

DRIVER I Service Delivery Expert I NON CDL

Pleasanton, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Driver | Service Delivery Expert The primary role is measured by positive customer experiencesStarting Compensation:Base Hourly Rate: $17.50Customer Service Incentive: + $1.00 / Hr20' Box Truck Incentive: + $1.00 / HrTotal Hourly Potential = $19.50 / Hr

    40% Customer & Contract Relationships

    30% Delivery Accuracy

    30% Driving

    We are currently hiring Full-time & Part-time Drivers | Service Delivery Experts. These positions provide exceptional customer service & support to customers based throughout the greater Bay Area. A typical route averages 10 deliveries per day over the course of a 10 hour shift while working independently and managing on-time service. Saturdays are a required availability.

    Benefits:

    Starting compensation of $17.50 per hour + $1.00 / hr incentive after 30 days

    Overtime available

    Weekly paychecks with direct deposit

    Flexible schedule

    Full-time or Part-time schedule (drivers needed Saturdays)

    After 30 Days -

    Customer Service Bonus Incentive

    After 60 Days -

    Medical Insurance with Dental / Vision coverage available

    After 90 Days -

    Flexible Paid Sick Leave

    401(K) Plans Available!

    Paid Holidays

    Qualifications

    Service Standards -

    The ability to represent the customers voice & experience to advocate for improved customer satisfaction

    The ability to maintaining composure when receiving customer feedback

    Exceptional communication & customer service skills

    Delivery Accuracy -

    Carefully unload orders at the customers’ location

    Consistent use of delivery app 100% of the time

    Ensure product loads are secured and strapped down

    Make yourself available to assist truck loading

    Operate equipment as an expert driver held to professional standards

    Provide direct input into existing processes & make recommendations to improve delivery accuracy

    Driver Qualifications -

    Must have a valid driver’s license (CDL not required)

    1 year of professional Box Truck driving experience (16’ - 20’ required)

    Prior Class B CDL experience preferred

    Must be 21 years or older

    Need a clean driving record (MVR) : We are able to insure drivers with fewer than 3 violations in the previous 5 years.

    Ability to pass a drug screen (Including Marijuana)

    *Currently scheduling interviews!

    Additional information

    About Us:

    BSP Shipping is the exclusive logistics provider for Go Cheetah. Together we serve businesses with an innovative mobile platform where they can order food & supplies for same or next-day delivery. This fast growing company has incredible opportunities with clear paths for advancement.Learn more at www.sptholdings.com/bsp-shipping