Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Field Service Technician

BW Co, Inc.

Field Service Technician

Duncan, SC +3 locations
Full Time
Paid
  • Responsibilities

    A field service tech is responsible for the installation and service of company products as well as providing service and troubleshooting support on machinery in the field.

    KEY RESPONSIBILITIES/COMPLEXITIES:

    • Provide customer service troubleshooting issues with equipment either onsite or over the phone.
    • Install new machines as well as perform mechanical or electrical service.
    • Training customer operation and maintenance personnel with an emphasis on the safe operation and establishing a zero-energy state during maintenance.
    • Provide follow-up documentation as needed in a timely manner.
    • Assist with detecting defective/faulty materials or equipment; and reporting to supervisor.

    REQUIRED EDUCATION AND EXPERIENCE:

    • A Bachelor of Science degree in Electrical, Mechanical, or Industrial Engineering or Engineering Technology or Controls is required.
    • Experience in assembly, repair, and troubleshooting industrial electro-mechanical equipment is desired.

    COMPETENCIES:

    • Basic knowledge of manufacturing methods, material application, and electrical/mechanical design.
    • Ability to read and interpret schematics, prints and assembly layouts.
    • Strong logic and reasoning abilities.
    • Basic experience in PLC, servo motor controls, and HMI controls is preferred.
    • The ability to read and utilize various gauges and precision measuring equipment.
    • Strong problem-solving skills; ability to solve practical problems with a variety of variables in situations where limited standardization exists.
    • Proficiency with MS Office; experience with automated schematics CAD system, and SolidWorks beneficial.
    • Proven written and verbal communication skills; some positions may require proficiency in one or more languages other than English.
    • Ability to achieve increased levels of competence with BWP products as measured by an increased level of certifications on the products.

    SUPERVISORY/RESPONSIBILITY:

    • Works under general direction using policies and broad objectives with little functional guidance.
    • Provide training of customer operation and maintenance personnel and supervise new installations for which team collaboration is required.

    TRAVEL:

    Extensive travel within North America (USA, Canada, Mexico) region; opportunity for international travel if desired. Anticipated travel over a six month period is 75%-80% or more.

    You should be proficient in:

    • Blueprint Reading
    • Creating Preventive Maintenance Plans
    • Electrical Troubleshooting Skills
    • Mechanical Troubleshooting Skills

    Machines & technologies you'll use:

    • Servo Motors
    • Variable Frequency Drives (VFD)
    • Programmable Logic Controller (PLC)

    SALARY INFO:

    $26 - $38 / HR

  • Locations
    Portland, OR • Duncan, SC • Dallas, TX • Milwaukee, WI