About BWF
BWF is a mission-driven for-profit company serving the nonprofit sector, offering a comprehensive suite of solutions that ensures all nonprofit strategic, technical, and functional needs are met. Our mission is Empowering nonprofits to achieve impact and imagine new possibilities. Structured yet agile services in the core areas of campaign and fundraising strategy, operations and technology, fundraising marketing and engagement, and enterprise strategic planning allow BWF to deliver on its mission. Clients include universities, health systems, arts & culture organizations, faith-based organizations, and NGOs throughout North America, Europe, Africa, Australia, and the Pacific Rim. As a truly comprehensive solutions provider, BWF has a team of consultants with extensive background and experience in every facet of philanthropy.
Job Summary
We are seeking a highly motivated and detail-oriented Director of Knowledge Management. A successful candidate will be responsible for developing, implementing, and maintaining effective knowledge management strategies to enhance organizational efficiency and innovation. The role involves collaborating with cross-functional teams, identifying knowledge gaps, and implementing solutions to optimize information flow within BWF.
Essential Functions
Define the knowledge management strategy for our knowledge base and maintain high quality, up-to-date, and searchable content for audiences of varying skill levels.
Identify and implement the optimal technology suite to support knowledge capture, storage and sharing of both internal and industry data sources through collaboration with internal partners to relevant users.
Operate across the organization with a focus on enterprise and division specific requirements, change management, curriculum development and subject matter experts to develop and support current and future state.
Develop a hybrid department-led training and train-the-trainer program to effectively support team members on the effective use of knowledge-sharing tools.
Monitor the effectiveness of knowledge management processes and make continuous improvements based on feedback and emerging best practices.
Stay updated on industry trends and technological advancements in knowledge management.
Foster a culture of knowledge sharing and collaboration within BWF.
Establish effective communication channels to promote the sharing of insights and expertise.
Other duties as assigned.
Qualifications
Bachelor’s degree in Information Management, Knowledge Management, a related field, or equivalent work experience.
5+ years of experience in knowledge management or a similar role.
Demonstrated experience designing, implementing, and maintaining knowledge management processes and strategies.
Strong analytical and problem-solving skills.
Excellent communication, collaboration, and interpersonal skills.
Ability to work collaboratively and independently.
Ability to effectively manage multiple projects and competing priorities.
Strong organizational and ability to prioritize effectively.
Proficiency with Microsoft Office programs.
Strong project management skills.
Commitment to diversity, equity, and inclusion.
Certification in Knowledge Management (CKM) is a plus.
Work Environment/Conditions
This position can be based in our Minneapolis office or remote locally based employees are required to maintain a hybrid office presence).
Position requires ability to work in a stationary position for majority of workday.
Continuous use of computer.
Frequent communication with team via zoom.
This is an exempt position that requires at least 40 hour of work per week but due to the nature of this role, additional hours are required when deadlines need to be met.
Overnight travel to firm meetings is sometimes required (up to 10%).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Diversity, Equity, and Inclusion
As an organization that exists to advance our world through the empowerment of nonprofits, we will serve our clients and industry from a sustainable space that is diverse, equitable, and inclusive. We are committed to making our organization a place of collaboration, integrity, and discovery, where everyone can thrive as individuals, with unique perspectives and be a part of something great. This commitment drives our ability to provide innovative solutions and create the best outcomes.
Compensation and Benefits
Annual base salary range of $75,000.00 - $100,000.00 based on qualifications and experience.
BWF offers a comprehensive benefits package including:
Paid holidays, PTO and volunteer time off.
401(k) retirement plan with employer contribution.
Health insurance with HSA and FSA (medical and dependent care) options.
Employer paid dental and vision insurance, 100% employer life insurance, short and long-term disability, Long Term Care insurance, and paid parental leave.
To apply please submit a resume and cover letter. Applications will be reviewed on a rolling basis and accepted until the position is filled. Interested applicants are encouraged to apply early.
based on qualifications and experience.
This is a remote position.