Job Description
The Operations Coordinator position is responsible for overseeing day-to-day operations which includes ensuring all data is accurate and complete, implementing processes and procedures and training staff to ensure efficiency, creating an environment of continuous operational improvement, and ensuring all safety and performance standards are met or exceeded. You will also serve as the Liaison to city and community personnel as well as at marketing events in the area.
As the Operations Coordinator, you will work with the Station Technicians, Bicycle Mechanics, and Field Unit Drivers to help create and implement operational strategies, refine processes, and drive innovation to make the bike share system a success.
Daily Responsibilities
Manage scheduling, attendance, and daily routing for station repairs and bike maintenance
Works with Operations Director to manage and maintain vehicle maintenance per our SLA requirements
Order, receive, track, and manage parts inventory
Identify opportunities for increasing ridership and improving users’ experiences
Ensure bicycles are maintained to manufacturer recommendations
Work in partnership with the Bewegen Program Manager and Director of Operations to ensure continuous operational improvement, including meeting and improving on Service Level Agreement contract requirements such as station cleanliness, bicycle maintenance, and rebalancing metrics
Involved in the hiring process including interviewing and new hire training
Ensure that safety-related processes are in place and that all staff follow appropriate safety procedures during field and warehouse operations
Communicate effectively with city and community personnel correct data in regards to the operations of the system, as well as organizing and conducting marketing events to promote the system in the city
Job Qualifications
Education: High school diploma or equivalent
Experience: 6 months to one year of related experience/ One year in a lead or supervisor role
Benefits:
Health Insurance - after first 90 days of employment
Paid Sick Leave
Paid Vacation Leave
Compensation: $21.00 per hour
Company Description
Bike Share Program