Dental Insurance Coordinator
Full time Insurance Coordinator for busy multi doctor and location practice. We are looking for that special person who combines excellent communication skills with great customer service. A minimum of 3 years experience in the dental field is required. Competitive salary and benefits offered to the right person.
Job Type: Full-time (M-F). Flexibility to work at both locations (Babylon and Patchouge) and nights should the need arise.
Experience:
Dental Insurance: 3 years (Preferred)
Dental experience: 3 years
Education:
High school or equivalent (Required)
Work authorization:
United States (Required)
Benefits offered:
Paid holidays
Accrued paid vacation
Health insurance
Dental benefits
401k
Employee discounts
The Specialist (Patient Payments Support and Service) will support our dental offices and our patients by fielding incoming phone calls and making sure that patients have a clear understanding of bill/balance. The incumbent will demonstrate a courteous and professional demeanor when dealing with patients and office staff while remaining confident and assertive.
Responsibilities
Verify eligibility and benefits
Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information
Enter insurance payments
Help assume responsibility to decrease accounts receivable
Answer telephones and schedule appointments
Close out & balance at end of night
Ensure excellent customer service for our patients
Be accountable for doing whatever it takes to support team success
Qualifications
Key Traits & Skills:
Strong organizational skills and confident decision-making abilities
Self-starter and follow through
Strong Insurance benefit knowledge
Good computer skills-Dentrix a plus
Excellent telephone skills
Must be a people person
Must be punctual and dependable
Ability to prioritize, handle multiple tasks efficiently, and adapt and react quickly to changes and deadlines
Must be comfortable in discussing financial arrangements with patients
Must have excellent customer service skills
REQUIRED:
Equivalent to high school diploma or general education degree (GED)
3 years of related work experience required
Experience in a medical/dental setting and related inurance
PREFERRED:
Bi-lingual in English and Spanish.
Strong computer skills and demonstrated competence in MS Office, Word, Excel software applications