Benefits:

Hotel Discounts, Free Room Nights

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Help or transport service

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

The Drury Collection of Hotels is looking for an experienced hotel manager with expertise in hotel Housekeeping and Maintenance Leadership. This role is pivotal in driving forward our brand new 186 room property, located: 7915 U.S. Highway 42 Florence, KY 41042.

Overview of this Leadership Role:

Provide expert leadership across all departments with a focus on housekeeping, maintenance and laundry of the hotel taking the lead on providing exceptional guest service to each guest and train, develop and coach team members to achieve success in their roles

You will lead the Housekeeping team to successfully achieve quality, cleanliness and Drury standards to exceed the company quality expectations.

Deliver on key business metrics of quality, service, profitability, and team

Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

Schedule: This is a day shift position with weekday start times at 7AM and weekend shifts starting at 8AM. The rotating weekend schedule offers a good work/life balance, with one full weekend off, one full weekend on, and two weekends where you'll work either Saturday or Sunday each month.

Meet Our Local Leader, General Manager, Leola Pollard: Leola Pollard is a seasoned professional with 15 years of experience in the hospitality industry, currently serving as a General Manager at Drury Hotels. Her career began in the Housekeeping department, and she has since gained comprehensive knowledge by working in all departments, mastering the intricacies of hotel operations. Known for her motivational spirit and team-building skills, Leola has played a key role in opening over 15 hotels with Drury. As a General Manager mentor, she excels in guiding others through the company's procedures and policies, fostering a positive and successful work environment focused on guest and team satisfaction. Outside of work, Leola enjoys sports activities, concerts, and traveling to explore new places. Her passion lies in sharing her knowledge and helping others grow in their careers.

About Drury Hotels: As a family-owned company, we understand the importance of feeling welcome, relaxed, and at home. So, when our guests stay with us, we treat them as if they were family. With our best-in-class amenities, guests can expect a fresh, free hot breakfast in the morning, free dinnertime snacks & drinks with our 5:30 Kickback®, on-site 24-hour fitness centers, refreshing pools and spas, and more. We will always go the extra mile to make our guest's journey enjoyable. That’s what we mean when we say, “Travel Happy®.”

Recognized by Newsweek in 2024 as one of America’s Greatest Workplaces for Diversity. This recognition follows our mission of fostering a positive work environment of belonging.

Additionally, Drury is proud to share that we have received Forbes’ Customer Experience All-Stars 2024 and Best Customer Service 2024 awards.

Follow the link below to learn more about this amazing property: https://www.druryhotels.com/locations/cincinnati-oh/drury-plaza-hotel-cincinnati-florence

Follow this link to hear about the unique and amazing culture at Drury Hotels: https://vimeo.com/390008754

Perks and Benefits:

Competitive salary

Variable Compensation: Semi-annual bonus eligibility and quarterly bonus eligibility

Mentorship and management training

Promotional opportunities

Insurance Offering: Medical, Dental, Vision, Life, Disability

Company-matched 401(k)

Flexible scheduling

Paid time off

Relocation package

Extras: Hotel discounts, free room nights, parental leave

Qualifications To Be Considered:

Prior housekeeping hotel management experience is required.

Selfless passion to serve others and exceed guests’ expectations.

Bachelor’s degree in hospitality, business, or related field (preferred).

Minimum of one-year supervisory experience with demonstrated leadership success.

Requires ability to walk and stand during entire working period. Requires ability to lift 10 - 15 pounds intermittently during the work shift.

Are you passionate about maintaining high standards of hotel quality and cleanliness? Do you thrive on exceeding guests’ expectations, ensuring their stay is not only comfortable but truly memorable? Join our dynamic team now and play a vital role in creating unforgettable experiences for our guests, alongside our dedicated housekeeping, laundry, and maintenance teams. Apply today to make a difference!

Deadline: Apply now! This position is expected to fill quickly.

Rise. Shine. Work Happy.™