About the Network Engineer Level 1
Baicells Technologies is a telecommunications vendor that dedicates itself to connecting the world with high-speed 4G & 5G broadband networks. Currently, we are looking for a network engineer who will be responsible for providing Tier 1 technical support to our clients, setting up wireless testing environments, and working on internal NFV/SDN related projects.
The ideal candidate will be one who has strong work ethic and experienced in support and design of wireless internet service provider networks. This would be a great opportunity to work with a new vendor who is disrupting the wireless market with cost-effective and simplistic carrier grade equipment!
Network Engineer Level 1 responsibilities are:
Provide technical support and troubleshooting guidance, via phone, or online tools, to Baicells customers
Evaluate and escalate support issues to when determined appropriate
Support testing of new software releases and hardware products before being released to customers
Other duties as assigned by management/leadership to help meet Baicells business objectives
Network Engineer Level 1 requirements are:
BSc or BA degree in computer science, computer engineering or other relevant area; additional certifications such as CCENT or CCNA wll be a bonus
Basic knowledge of 4G terminology and architecture preferred, but not required
Fundamental understanding of TCP/IP networks (subnetting, routing and routing protocols, VLANs, etc.)
Working knowledge of an UNIX / Linux environment
Basic knowledge of virtualized server environments
Excellent diagnostic, problem-solving and analytical skills
Strong teamwork and communication skills
Bilingual is a plus