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Network Technician

Baicells Technologies

Network Technician

Madison, WI
Full Time
Paid
  • Responsibilities

    About the Network Engineer Level 1

    Baicells Technologies is a telecommunications vendor that dedicates itself to connecting the world with high-speed 4G & 5G broadband networks. Currently, we are looking for a network engineer who will be responsible for providing Tier 1 technical support to our clients, setting up wireless testing environments, and working on internal NFV/SDN related projects.

    The ideal candidate will be one who has strong work ethic and experienced in support and design of wireless internet service provider networks. This would be a great opportunity to work with a new vendor who is disrupting the wireless market with cost-effective and simplistic carrier grade equipment!  

    Network Engineer Level 1 responsibilities are:

    • Provide technical support and troubleshooting guidance, via phone, or online tools, to Baicells customers

    • Evaluate and escalate support issues to when determined appropriate

    • Support testing of new software releases and hardware products before being released to customers

    • Other duties as assigned by management/leadership to help meet Baicells business objectives

    Network Engineer Level 1 requirements are:

    • BSc or BA degree in computer science, computer engineering or other relevant area; additional certifications such as CCENT or CCNA wll be a bonus

    • Basic knowledge of 4G terminology and architecture preferred, but not required

    • Fundamental understanding of TCP/IP networks (subnetting, routing and routing protocols, VLANs, etc.)

    • Working knowledge of an UNIX / Linux environment

    • Basic knowledge of virtualized server environments

    • Excellent diagnostic, problem-solving and analytical skills

    • Strong teamwork and communication skills

    • Bilingual is a plus