15-20 HOURS PER WEEK
ON-SITE AT BAKER REHAB GROUP'S BRAIN & BALANCE CENTER IN FREDERICK, MD
QUALIFICATIONS:
- Strong working knowledge of Medicare, Medicaid, BC/BS, Workers Compensation, and other commercial insurance carriers billing regulations.
- Working knowledge of CPT and ICD-10 coding systems.
- Strong knowledge of medical terminology.
- Knowledge of insurance carrier payment policies, practices, and amounts.
- Ability to read and understand Explanation of Benefits (EOB's) and post to patient's accounts.
- Ability to effectively prioritize and execute tasks while under pressure.
- Experience working in a team-oriented, collaborative environment.
- Highly self-motivated and directed.
- Very strong written and verbal communication skills.
- Problem solver and able to troubleshoot independently with little supervision.
DUTIES:
- Processing / sending out daily claims to insurance companies.
- Contact insurance companies by phone, email, fax, and written correspondence to resolve issues preventing claims from being processed correctly, including verifying benefits and eligibility dates if needed.
- Working various denials from insurances including coverage in question, medical necessity, bundling, non-covered procedures, incorrect coding, credentialing, etc.
- Communicate with staff to verify claims have been coded correctly and appeal claims that have been paid incorrectly or denied.
- Follow up on accounts when no response from the insurance carriers has been received.
- Gather information regarding other pending claims on account and check status of claims utilizing the websites for various insurance companies.
- Research, identify, and rectify any special circumstances or denial trends affecting resolution of patient account and provide the finds to the practice manager.
- Send needed medical records to insurance companies upon request.
- Identify and create batches for necessary billing adjustments.
- Responsible to reduce aged A/R.
- Oversees A/R reporting requirements.
- Ensures all cash, A/R reconciliations and sales related adjustments are accurate and performed in a timely fashion.
- Participate in (bi-weekly/monthly) billing meetings
- Review statements and communicate the specific manner in which the claim is processed with patients.
- Run collections audit reports, call patients with overdue balances to receive a payment, or work with the patients to set up a payment plan.
- Send overdue unpaid accounts to collections agency (when applicable)
- Perform other duties as directed supervisor.
REQUIREMENTS:
- 5+ years of experience in medical billing with full scope revenue cycle management.
- Excellent communication skills.
- Calm manner and patience when working with either patients or insurers when discussing accounts.
- Excellent project management skills with an attention to both detail and the big picture of each client group.
- Knowledge of Medicare, Medicaid, and private insurance billing regulations.
- Proficient with various electronic medical record systems.
- Proficient in Excel.
- Ability to work independently and collaboratively within a team environment.
- Ability to multitask and meet deadlines.
- Excellent problem solving skills.
- Knowledge of HIPPA Guidelines/regulations
- High school diploma or equivalent is required.