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Medical Receptionist

Baker Rehab Group

Medical Receptionist

Frederick, MD
Full Time
Paid
  • Responsibilities

    Our outpatient neurological rehab center needs an experienced Medical Receptionist who can take over the administrative duties involved with coordinating patient and therapist schedules as well as file management, office organization, and credentialing of new therapists.

    Responsibilities:

    • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
    • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
    • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
    • Process payments from patients for co-pays and uninsured visits
    • Schedule appointments for new and recurring patients based on therapist availability
    • Maintain patient records in our EHR
    • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
    • Provide patients with support and guidance as needed

    Requirements:

    • 1+ year(s) experience as a Medical Receptionist
    • High School Diploma
    • Knowledge of medical terminology, procedures and diagnosis a 
    • Knowledge of Microsoft Windows and relevant software applications
    • Knowledge of general administrative and clerical procedures
    • Working knowledge of healthcare insurance preferred