We’re looking for a detail-oriented, people-friendly team member who thrives in a creative, fast-moving environment. From thoughtfully answering emails and taking custom cake orders to helping pack shipping boxes during busy seasons or even stepping onto the retail floor. Most days bring a mix of familiar routines and new challenges.

This is a hands-on, fast-paced role for someone who loves being helpful, communicates clearly, and finds satisfaction in keeping things organized and running smoothly. You’ll also be part of a creative environment where your ideas and attention to detail really matter, from the first inquiry to the final pickup.

Key Responsibilities:

Respond to customer emails, including inquiries about custom cake orders and e-commerce

Take detailed information for special orders and communicate clearly with the team

Support the management team as needed, handling pickups or assisting with day-to-day needs

Help process and pack shipping orders, especially during seasonal rushes

Provide general support across departments to keep workflow smooth and efficient

You’d be great in this role if you:

Are a strong communicator who writes clearly and professionally

Enjoy being helpful and thrive in a customer-focused environment

Are comfortable working on a computer one moment and jumping into hands-on tasks the next

Are dependable, organized, and detail-oriented

Are interested in learning new things and being cross-trained

This is a flexible, collaborative role for someone who enjoys variety and being part of a creative, fast-moving bakery team.